Fabio Mercuri Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Client Acquisition and Account ManagementProduct Management including Payment Gateway Upgrade, CRM & Fundraising Initiatives.

Perth, Australia

To oversee the delivery of quality member and general customer services and experiences that create strong engagement and retention of customers. To oversee and manage the team that are the initial point of contact for all new and existing user enquiries, questions and user support needs. To establish proactive systems and communication networks that drive membership and customer retention programs across the business units.

Perth, Australia

Provide system administration support for CLASS & Links Modular Solutions systems including but not limited to workstation upgrades, user account setup and security administration.

Perth, Australia

To oversee the delivery of quality member and general customer service and experiences that creates strong engagement and retention of customers. To oversee and manage the team that are the initial point of contact for all new and existing user enquiries, questions and user support needs. To establish proactive systems and communication networks that drive membership and customer retention programs across the business units.

Perth, Australia

Provided assistance to the Reception and Administration Supervisor in day to day tasks, ensuring all policies and procedures were adequately implemented and continually reviewed. Ensured all customer queries were adequately managed and responded to in a timely manner. Performed general administration support and maintained the filing of all documentation. Processed all memberships, course enrolments, facility bookings, and ensured all till receipts and expenditures were balanced daily.