Fabio Paulon Email & Phone Number

São Paulo, Sp, Br

Reporting to the regional business director for the Americas (USA)Key responsibilities:- Managed the sales, application engineering, and customer service teams in South America, with 5 direct reports.- Managed and developed representatives and distributors in key markets across South America.Activities:- Developed and executed the region's B2B commercial strategy focused on value selling.- Developed new products and businesses.- Provided technical training, qualification, and technical support to customers and distributors.- Conducted KPI analysis, price management, and customer demand planning.Key achievements:- Hiring and Development of a great team.- Achieved significant year-on-year growth, exceeding budget targets.- Expanded the distribution network and increased market presence.

Reporting to the Commercial Manager - South AmericaKey responsibilities:- Acted as the focal point for technical product and application knowledge in South America.- Communicated product positioning and technology to both technical and non-technical audiences, inside and outside the company.- Developed new products and monitored tests and certifications with clients.- Managed account records, opportunities, quotes, contracts, and correspondence through reports and CRM systems.- Mapped markets and opportunities using data analysis and technical expertise.- Coordinated technical aspects of global projects across Morgan’s different plants and global clients with a presence in the region.Key achievements:- Developed the wind energy market, significantly increasing its contribution to the company’s revenue.- Promoted the brand through various technical trainings and client developments across South America, including Komatsu, Petrobras, Siemens, and Vale.- Process developments enabled high-value annual business for the Brazilian plant.- Achieved product certification with major industrial and energy clients in Brazil and worldwide.

São Paulo E Região, Brasil

Key responsibilities:- Reported directly to the plant’s general manager.- Participated in job rotation across the company’s main departments.- Visited four U.S. factories and key clients from the Seals and Bearings and Electrical Carbon divisions.- Worked as an application engineer for the Electrical Carbon and Seals and Bearings divisions.- Developed a system to expedite price calculations and cost simulations, improving response times for the commercial team.- Provided technical product and manufacturing support for rush-line initiatives, offering a differentiated service.- Conducted market and competitor studies, as well as business cases and investment feasibility studies.- Provided technical support across all company areas.Key achievements:- Implemented a system that significantly improved commercial response times.- Contributed to high-priority services that reduced lead times and enhanced customer satisfaction.

São Paulo E Região, Brasil

Key responsibilities:- Reporting to the local management of industrial engineering and project management.- Supported project managers in applying best practices in project management.- Managed documentation and approvals, providing technical translations and coordinating field -activities with suppliers from China, France, Germany, and Canada.- Prepared presentations for the operational division's management and developed investment dossiers focused on productivity, quality, and safety improvements.- Managed end-to-end projects for new equipment and production lines, including schedule and budget control.- Assisted in training teams in the maintenance and operation of high-tech manufacturing equipment.- Managed internal clients’ expectations and provided post-delivery support for equipment.Key achievements:- Managed high-impact projects incorporating innovative technologies like computer vision and robotic automation.- Led projects with budgets exceeding 1 million euros, coordinating suppliers from multiple countries.- Supervised simultaneous electrical and mechanical installations with over 20 team members.- Identified process improvements, achieving rapid returns on investment within 12 to 24 months.

São Paulo E Região, Brasil

- Support to project managers.- Application of best project management practices.- Document management and approvals.- Technical translation and coordination of field activities with suppliers from other countries, such as China, France, Germany and Canada.

Bacharelado Interdisciplinar, Science And Technology

Executive Mba, Data Science And Analytics

Master Of Science - Engineering And Innovation Management

Bachelor Of Engineering (B.Eng.), Management Engineering

Executive Mba, People Management