Currently, I work as a Regional Training Program Manager at Infobip, focusing on facilitating product adoption in the LATAM region. I am the main point of contact for training and discussion of Infobip products and technologies.My key achievements:• Product and technology specialist: - I have a deep understanding of the Infobip platform and stay up-to-date on the latest industry trends. - I serve as a reference for customers and partners, providing… Show more Currently, I work as a Regional Training Program Manager at Infobip, focusing on facilitating product adoption in the LATAM region. I am the main point of contact for training and discussion of Infobip products and technologies.My key achievements:• Product and technology specialist: - I have a deep understanding of the Infobip platform and stay up-to-date on the latest industry trends. - I serve as a reference for customers and partners, providing high-quality technical support and training.• Strategic training management: - I manage the regional training program lifecycle, from planning and development to execution and evaluation of results. - I collaborate with internal and external stakeholders to ensure that training programs meet the needs of customers and partners.• Innovative training content: - I develop and deliver technical and commercial training for customers and partners, using engaging and effective methodologies. - I continuously evaluate and update training content based on market trends and participant feedback.• Expansion of the training program: - I expanded the reach of the training program, training 25 employees from 11 different partners in 8 countries in the first year. - We achieved the company's best global result in terms of number of participants and training satisfaction. Show less

At Infobip, I worked as a Sales Engineering Manager, leading a team dedicated to helping customers achieve exceptional results through technology aligned with their strategic goals.My key achievements:• Inspiring leadership: - I led and motivated a team of high-performing sales engineers, ensuring a collaborative and results-oriented work environment. - I implemented effective strategies for team professional development, providing training and growth… Show more At Infobip, I worked as a Sales Engineering Manager, leading a team dedicated to helping customers achieve exceptional results through technology aligned with their strategic goals.My key achievements:• Inspiring leadership: - I led and motivated a team of high-performing sales engineers, ensuring a collaborative and results-oriented work environment. - I implemented effective strategies for team professional development, providing training and growth opportunities.• Demonstration of technical expertise: - I supervised sales engineers in preparing and delivering compelling technical demonstrations, ensuring clear understanding of Infobip products and services by customers. - I have a deep understanding of Infobip solutions and stay up-to-date on the latest market trends.• Strategic collaboration: - I collaborated closely with customers and our product team to understand the specific needs of each business. - I proposed customized and innovative solutions, aligned with the strategic objectives of the clients.• Proven results: - I increased the lead conversion rate to sales, contributing to the company's revenue growth. - I improved customer satisfaction, building long-lasting and trusted relationships. Show less

At Navita Tecnologia, I worked as a Product Manager, leading the product lifecycle from market feedback to launch and after-sales.My key achievements:• Development of successful products: - I conducted market research and competitive analysis to identify customer needs and translate them into relevant product offerings. - I created and maintained the product roadmap, defining priorities and deadlines for the development and launch of new features.•… Show more At Navita Tecnologia, I worked as a Product Manager, leading the product lifecycle from market feedback to launch and after-sales.My key achievements:• Development of successful products: - I conducted market research and competitive analysis to identify customer needs and translate them into relevant product offerings. - I created and maintained the product roadmap, defining priorities and deadlines for the development and launch of new features.• Effective leadership and communication: - I led the development team, ensuring project quality and schedule adherence. - I managed product image and communication, creating marketing materials and presenting the product to customers and partners. - I conducted technical and pre-sales sales, demonstrating the value of the product to potential customers.• Expanding Navita's presence: - I activated strategic partnerships with national and international companies. - I managed relationships with foreign partners, ensuring communication and alignment of objectives. - I supervised technology training courses in Brazil and South America, disseminating knowledge and expertise. Show less

At Blackberry, I worked as a Field Training Manager, leading the training team and delivering courses in 24 of the 27 states of Brazil.My key achievements:• High quality training: - I delivered sales and technical sales training courses to the entire Blackberry sales team in Brazil. - I honed my skills as a speaker and team leader, ensuring engaging and effective training.• Strategic training management: - I managed the sales and… Show more At Blackberry, I worked as a Field Training Manager, leading the training team and delivering courses in 24 of the 27 states of Brazil.My key achievements:• High quality training: - I delivered sales and technical sales training courses to the entire Blackberry sales team in Brazil. - I honed my skills as a speaker and team leader, ensuring engaging and effective training.• Strategic training management: - I managed the sales and technical sales training program, from the planning and development of materials to the execution and evaluation of results. - I reported training results to national and international managers, identifying opportunities to improve the program.• Boosting sales and technical knowledge: - I planned and executed actions to boost sales and improve the team's technical understanding. - I monitored the individual performance of trainees, providing personalized feedback and mentoring. Show less