Fábio Pacheco Email & Phone Number

São Paulo, Brazil

São Paulo, Brasil

Currently, I work as a Regional Training Program Manager at Infobip, focusing on facilitating product adoption in the LATAM region. I am the main point of contact for training and discussion of Infobip products and technologies.My key achievements:• Product and technology specialist: - I have a deep understanding of the Infobip platform and stay up-to-date on the latest industry trends. - I serve as a reference for customers and partners, providing… Show more Currently, I work as a Regional Training Program Manager at Infobip, focusing on facilitating product adoption in the LATAM region. I am the main point of contact for training and discussion of Infobip products and technologies.My key achievements:• Product and technology specialist: - I have a deep understanding of the Infobip platform and stay up-to-date on the latest industry trends. - I serve as a reference for customers and partners, providing high-quality technical support and training.• Strategic training management: - I manage the regional training program lifecycle, from planning and development to execution and evaluation of results. - I collaborate with internal and external stakeholders to ensure that training programs meet the needs of customers and partners.• Innovative training content: - I develop and deliver technical and commercial training for customers and partners, using engaging and effective methodologies. - I continuously evaluate and update training content based on market trends and participant feedback.• Expansion of the training program: - I expanded the reach of the training program, training 25 employees from 11 different partners in 8 countries in the first year. - We achieved the company's best global result in terms of number of participants and training satisfaction. Show less

São Paulo E Região, Brasil

At Infobip, I worked as a Sales Engineering Manager, leading a team dedicated to helping customers achieve exceptional results through technology aligned with their strategic goals.My key achievements:• Inspiring leadership: - I led and motivated a team of high-performing sales engineers, ensuring a collaborative and results-oriented work environment. - I implemented effective strategies for team professional development, providing training and growth… Show more At Infobip, I worked as a Sales Engineering Manager, leading a team dedicated to helping customers achieve exceptional results through technology aligned with their strategic goals.My key achievements:• Inspiring leadership: - I led and motivated a team of high-performing sales engineers, ensuring a collaborative and results-oriented work environment. - I implemented effective strategies for team professional development, providing training and growth opportunities.• Demonstration of technical expertise: - I supervised sales engineers in preparing and delivering compelling technical demonstrations, ensuring clear understanding of Infobip products and services by customers. - I have a deep understanding of Infobip solutions and stay up-to-date on the latest market trends.• Strategic collaboration: - I collaborated closely with customers and our product team to understand the specific needs of each business. - I proposed customized and innovative solutions, aligned with the strategic objectives of the clients.• Proven results: - I increased the lead conversion rate to sales, contributing to the company's revenue growth. - I improved customer satisfaction, building long-lasting and trusted relationships. Show less

São Paulo Area, Brazil

At Navita Tecnologia, I worked as a Product Manager, leading the product lifecycle from market feedback to launch and after-sales.My key achievements:• Development of successful products: - I conducted market research and competitive analysis to identify customer needs and translate them into relevant product offerings. - I created and maintained the product roadmap, defining priorities and deadlines for the development and launch of new features.•… Show more At Navita Tecnologia, I worked as a Product Manager, leading the product lifecycle from market feedback to launch and after-sales.My key achievements:• Development of successful products: - I conducted market research and competitive analysis to identify customer needs and translate them into relevant product offerings. - I created and maintained the product roadmap, defining priorities and deadlines for the development and launch of new features.• Effective leadership and communication: - I led the development team, ensuring project quality and schedule adherence. - I managed product image and communication, creating marketing materials and presenting the product to customers and partners. - I conducted technical and pre-sales sales, demonstrating the value of the product to potential customers.• Expanding Navita's presence: - I activated strategic partnerships with national and international companies. - I managed relationships with foreign partners, ensuring communication and alignment of objectives. - I supervised technology training courses in Brazil and South America, disseminating knowledge and expertise. Show less

São Paulo Area, Brazil

At Blackberry, I worked as a Field Training Manager, leading the training team and delivering courses in 24 of the 27 states of Brazil.My key achievements:• High quality training: - I delivered sales and technical sales training courses to the entire Blackberry sales team in Brazil. - I honed my skills as a speaker and team leader, ensuring engaging and effective training.• Strategic training management: - I managed the sales and… Show more At Blackberry, I worked as a Field Training Manager, leading the training team and delivering courses in 24 of the 27 states of Brazil.My key achievements:• High quality training: - I delivered sales and technical sales training courses to the entire Blackberry sales team in Brazil. - I honed my skills as a speaker and team leader, ensuring engaging and effective training.• Strategic training management: - I managed the sales and technical sales training program, from the planning and development of materials to the execution and evaluation of results. - I reported training results to national and international managers, identifying opportunities to improve the program.• Boosting sales and technical knowledge: - I planned and executed actions to boost sales and improve the team's technical understanding. - I monitored the individual performance of trainees, providing personalized feedback and mentoring. Show less

Master Of Business Administration (Mba), Strategic Management

Postgraduate Diploma, Business Management

Bachelor Of Technology (B.Tech.), Information Technology, Business Management

Activities and Societies: Futebol de salão

Technician, Electronic

Activities and Societies: Teatro, Handebol