Fabrice Danho Email & Phone Number

Mirabel, Qc, Ca

Montréal, Québec, Canada

Canada

✓ Supervised and managed IT projects and Release 23 of Oracle JD Edwards version 9.2.7.4 Release 23 (latest version) with a budget of $150,000 using the Scrum method: Latest version of Oracle JD Edwards (Release 23, version 9.2.7.4) installed, custom programs and objects functional with Windows 2019 and a 64 bit system.✓ Planned and monitored unit and integrated tests: Elaborated and documented unit and integrated test books.✓ Collaborated with external consulting agency in the development, improvement of programs and custom objects for the department and bug resolution. ✓ Configured the system and resolved user issues related to the tool, ✓ Collaborated on needs analysis, process improvement and documented departmental requirements as part of a team of 30 IT professionals from various specialties: Over thirty (30) non-existent Diagrams of key processes, JDE context map, 6 sequence diagrams and 5 class diagrams for the finance department using UML, BPMN and LucidChart languages. ✓ Ensured the proper daily transmission of reliable data via interfaces between the JDE system and other satellite systems (Truckmate, MIR RT, SIGMA RH, Active directory, Phoenix, etc.) in the O2C process: All operational interfaces with monitoring and alert log. ✓ Managed system access for 200 users and administered the system, ✓ Trained and supported users and super-users of the JD Edwards system: Over 200 Users trained, 8 super-users supported, procedures corrected and user and training guide updated.

Côte D'Ivoire

Management and development of sales and distribution teams. Sales territory management - sales force recruitment, training, coaching and implementation. Definition of key performance indicators and dashboards.

Côte D'Ivoire

For IT project management of SAP HANA migration, modeled and improved O2C processes, tested functionalities, trained users: software user guide developed, "Order-to-cash" process modeled with BPMN, time savings linked to modules and functionalities adapted to the needs of the sales department and to training, SAP modules (MM, SD) for the O2C process configured, tested and documentation developed, support provided to some fifty SAP S4/HANA users trained.

Côte D'Ivoire

SAP ERP upgrade IT project (waterfall management method): o 2009-2011: Analyzed the needs of the sales department, modeled processes with Visio, performed unit tests and trained 26 users for the IT projects implemented (QlikView and SAP) at Unilever Côte d'Ivoire. o 2008-2009: Analyzed the needs of the sales department: Sales process diagrammed and tested in the ERP Fourthshift to SAP migration project, order-to-cash and procure-to-pay processes modeled with Visio, tests carried out, software user and training guide written and kept up to date and Fifty-five (55) SAP users from the sales administration department trained (Sales Module).

Côte D'Ivoire

In ERP FOURTH SHIFT environnement S&OP (Sales and operations planning):-Demand forecasting-Forecast plan execution & analysis-Database maintenance

Cöte D'Ivoire

Objective: Work closely with IT teams, account manager and customers to implement a customer/channel specific solution based on analysis. Main task and achievements: - Information system management: Improved the quality of the analysis through installed and tested sales information management system (2007: FSMD - decision support). Supported sales department users. -Collaborated on IT project (ERP FourthShift, Sales Information System (SIS), Qlickview): Analyzed user needs, tested software functionalities, trained users. -Executed specific solutions - Developed quarterly and monthly category plans for assortment, shelving, promotional strategy and price positions, for a customer or channel focusing on the target buyer.- Managed the Personal Care Category (ERP environment: MM, SD modules): Generated growth: -5% in 2004 to 33% by the end of 2008 with 40% gross margin. Introduced Close up toothbrush to the Ivory Coast market in 2004 (local sales: 1.17 T vs. less than 0.5 T over the last three years).Relaunched the small Close up format (10 ml) on FWA markets in 2007 (success with +38% sales in 2006; +36% in 2004 / MB increase: from 30% to 42%).In 2007, Innovated and relaunched Belivoir in Côte d'Ivoire, Burkina Faso, Mali, Togo and Benin: 4 new variants.Contribution of the improved category: 60% in 2006; 63% in 2008.Sales growth: +35% in 2008 with a gross margin of 32%.

Côte D'Ivoire

• Customer & suppliers' account analysis (SUN Business software environment)• Balance-sheet analysis (Saprocsy, PHCI, MECANEMBAL)• Statement of income (Taxes...)• Accounts reconciliation

Analyste D'Affaire, Information Technology

Master Of Commercial Technics-Marketing

Bachelor Of Business Administration - Bba, Business Administration And Management, General