Fabrice Guy Email & Phone Number

Lyon, Fr

Lyon, Auvergne-Rhône-Alpes, France

Francheville, Rhône-Alpes, France

In charge of salesforce CRM Lead and Quote Management (Sales Cloud) for the European Security Businesses- 9 countries - Scoping of salesforce CPQ project for the NORDICS business: lead the gathering and consolidation of 500+ requirements & related acceptance criteria. Liaised with consultants team for solution architecture, Level of Effort estimate & budget - Vocalcom Salesforce Edition deployment in France and in the UK, Automated the addition of leads as call file members - Change… Show more In charge of salesforce CRM Lead and Quote Management (Sales Cloud) for the European Security Businesses- 9 countries - Scoping of salesforce CPQ project for the NORDICS business: lead the gathering and consolidation of 500+ requirements & related acceptance criteria. Liaised with consultants team for solution architecture, Level of Effort estimate & budget - Vocalcom Salesforce Edition deployment in France and in the UK, Automated the addition of leads as call file members - Change Management: Supported the deployment of WalkMe to promote and facilitate Digital Adoption, provide the business with an embedded and online training solution & support experience - Supported the transitioning of our development resources to an MSP - Knowledge sharing sessions - Supported the European business with new salesforce capabilities to increase adoption, enable more precise management and facilitate cross-team selling. Gathered requirements to implement LinkedIn Sales Navigator and Salesforce Maps. Supported the deployment of Marketo in the UK- Defined and built KPIs to understand how the sales community is using the Lead & Quote management solution (CRM, salesforce) Show less

Francheville, Rhône-Alpes, France

In charge of leading salesforce CRM projects and coordinating Run the Business activities for the European Security Businesses - 12 countries - Digitization- Finalized a project to deliver an iPad mobile & custom quoting solution linked to the company's salesforce solution. Personally trained some of the sales teams (UK) - Lead the deployment of Pardot in the UK - Lead the deployment of salesforce (and the UK mobile solution) to the French S&MB - Coordinated Run The business… Show more In charge of leading salesforce CRM projects and coordinating Run the Business activities for the European Security Businesses - 12 countries - Digitization- Finalized a project to deliver an iPad mobile & custom quoting solution linked to the company's salesforce solution. Personally trained some of the sales teams (UK) - Lead the deployment of Pardot in the UK - Lead the deployment of salesforce (and the UK mobile solution) to the French S&MB - Coordinated Run The business Activities (Help&Inquiry, Incidents, small change) Show less

Francheville

PMO Project Leader- Participated in designing a custom quoting module in salesforce (17 European countries workshops) and Lead the deployment of salesforce Lead and Quote Management (Business) to the French KA business- Lead and coordinated the specifications, build, test and deployment of a dedicated quotation tool (installation, service, monitoring and service jobs) for the French S&MB reducing from 10 different and uncorrelated tools to only one harmonized tool - Agile project-… Show more PMO Project Leader- Participated in designing a custom quoting module in salesforce (17 European countries workshops) and Lead the deployment of salesforce Lead and Quote Management (Business) to the French KA business- Lead and coordinated the specifications, build, test and deployment of a dedicated quotation tool (installation, service, monitoring and service jobs) for the French S&MB reducing from 10 different and uncorrelated tools to only one harmonized tool - Agile project- Lead the change to consolidate 3 entities different ERPs into one following the acquisition by stanley. Specifically coordinated the Order Entry and Billing processes including SM&B sales commissions calculationsFinance Project Leader- In charge of the decentralization of the sales contracts registering (ERP) in the sales area: training program definition, training deployment, new process implementation a month prior to the official new organization deployment (restructuring plan)- Operational projects related to cost analysis: define a new DOA, implement a new process for the sales commissions calculation, implement a new follow-up of the commercial activity- supported the Integration of Niscayah by stanley (within the French business): follow-up on synergies, manage and update trackers Show less

Chassieu, Auvergne-Rhône-Alpes, France

Operations Manager, residential business unit, ADT France - Following the company reorganization, redesigned all the processes including the support functions to enable following an order from the customer signature to the invoicing. The cycle time was reduced by 20%. - Commercial activity control and discount validation, development of tools for the sales administration and for the Sales area (MS access database to track commercial leads (origin, status)), BU results analysis and KPIs… Show more Operations Manager, residential business unit, ADT France - Following the company reorganization, redesigned all the processes including the support functions to enable following an order from the customer signature to the invoicing. The cycle time was reduced by 20%. - Commercial activity control and discount validation, development of tools for the sales administration and for the Sales area (MS access database to track commercial leads (origin, status)), BU results analysis and KPIs follow-up, business reviews preparation –results, development strategy, organization-, new commercial offers deployment -process, sales support, information-, additional sales deployment, help to solve customers’ litigation/issuesBlack Belt: - Isogard subsidiary (Chassieu, 69): hiring and integration improvement of new sales rep’s: retention rate increase from 40% up to 55%, and increased productivity (375keur, 12 months). Sales areas reorganization to optimize areas visits in a year (residential and small businesses, and key accounts). 324 keur financial benefits- France Sales: coached a cross-selling and customers recovery initiative (78keur, 12 months) - New model organization deployment in Switzerland (TF&IS), using change management process tools and methodology - SOX audits in Spain and Switzerland (2005): job costing and order management. Show less

Le Creusot, Bourgogne-Franche-Comté, France

Thermodyn- Black Belt Re-engineering Management (2003 Best Black Belt Award): as leader of a 12-member Black Belt team, Directed an initiative that analyzed and improved the company organization and processes. Was a member of the board of management and was directly reporting to the General Manager- Defined the analysis methodology (based on Six Sigma methodology), wrote a training program and trained the project team. I reported monthly progress to the board of management- Managed… Show more Thermodyn- Black Belt Re-engineering Management (2003 Best Black Belt Award): as leader of a 12-member Black Belt team, Directed an initiative that analyzed and improved the company organization and processes. Was a member of the board of management and was directly reporting to the General Manager- Defined the analysis methodology (based on Six Sigma methodology), wrote a training program and trained the project team. I reported monthly progress to the board of management- Managed project participation of 280 employees in 10 departments that lead to 23 action plans. Personally directed the Sourcing and Commercial Application initiatives- Coordinated a team involving the Compressors’ design office, Sourcing and Manufacturing offices to successfully upgrade compressors quotation tool, resulting in more accurate projections- Lead 5 working sessions involving all board of management members“Total Quality” Project Leader- Compressors Engineering Black Belt: Analyzed the engineering processes of 4 design offices and the R&D department, and improved them using 6 Sigma- Supervised 45 projects that lead to 2.2 M€ financial benefits and reduced the raw material design cycle time by 5 weeks (-60%), the basic design one by 11 weeks (-60%), and the detailed design’s by 15 weeks (-40%) and trained Green Belts to 6 Sigma methodology- Earned 1st Black Belt certification (General Electric BB examination); Created both a workload management and productivity analysis tool and a system to improve the timely delivery of client documentsInternal Quality Auditor- As audit leader, directed 10 internal quality audits and supervised external audits that renewed the ISO certification; Piloted two supplier quality audits (BE, DE)Project Leader- Designed and implemented a new method to automatically calculate (FEA) centrifugal compressors impellers and balancing drums; Performed Finite Elements Analyses- Analyzed customer issues and provided explanations directly to the customer Show less

Diplôme D'Ingénieur, Mechanical Engineering

Maîtrise Et Licence (Mention Bien, Major De Promotion), Mécanique

Classes Préparatoires Aux Grandes Écoles

Baccalauréat Série C, Mention Bien