Fabrice Lecompte Email & Phone Number

Paris Et Périphérie

Ciudad De México, México

• Definition of customer experience strategy in collaboration with the heads of the other departments;• Management of the operational deployment of the customer experience strategy;• Support for change (training and communication);• Definition of a development plan for the TV Attribution product (new functionalities, restructured customer reports);• Improvement of internal processes associated with the TV Attribution product and definition of new KPIs.

Ciudad De México, México

• Conducting an organizational diagnosis;• Definition and deployment of an organizational development strategy encompassing all of the company's functions (HR, Finance, Operations, Sales, Engineering);• Support for change (training & communication).

Ciudad De México, México

• Co-creation and management of sectoral committees bringing together the Franco-Mexican business community around common themes and projects (HR, Data, Finance, Innovation, Digital Marketing, CSR, Security, Supply Chain, Smart City);• Management of institutional relations (French Embassy, ​​Business France, Mexican authorities);• Development of the communication strategy relating to the committees and the various associated content on the CCFM website;• Co-creation and co-facilitation of networking events;• Support for the renovation of internal processes.

Ville De Paris, Île-De-France, France

• PMO: support the strategic and operational management of transformation projects (IT, HR, organization);• Support for the design and deployment of service projects based on collective intelligence and co-creation:- identification of improvement solutions for the users of various State bodies,- analysis, consistency and definition of service offers (HR, Finance),- identification of innovative solutions in terms of customer experience.• Organizational design and operational excellence: support for restructuring and repositioning of departments, performance improvement;• Change: definition and deployment of change management strategies.Internal development of the firm:• Construction of service offers;• Responses to calls for tenders;• Construction and animation of training sessions for the profession of consultant on behalf of CELSA University.

Ville De Paris, Île-De-France, France

• Proofreading, correction and editing of press articles (Football section);• Support for special reporters;• Support for the training of new proofreaders.

Ville De Paris, Île-De-France, France

• Strategy: support for the design and implementation of transformation programs;• PMO: support the strategic and operational management of transformation projects (IT & Human Resources);• Change: support for change by defining and deploying training and communication plans;• Organization: process optimization.• Commercial development of the firm: support for the construction of service offers and responses to calls for tenders.

Paris, Direction De La Communication Et Des Relations Institutionnelles

• Legal and economic monitoring of the Le Groupe La Poste ecosystem;• Drafting of summary notes and arguments;• Participation in the animation of relations with the various institutional partners.

Paris, Direction Des Ressources Humaines Et Des Relations Sociales

• Organizational design: support for the definition and deployment of forward-looking jobs and skills management by structuring and conducting interviews, analyzing results and defining recommendations;• Support for the deployment of the Diversity agreement: creation, training and animation of the national network of Diversity referents;• Support for monitoring agreements on Professional Equality and Age Management (consolidation and analysis of data, creation of monitoring reports).

Master In Human Resources Management (Paris, France)

Activities and Societies: Captain of the football team (2005-2006)

University Exchange (Mexico City, Mexico)

Bachelor'S Degree, Economics And Social Sciences (Pithiviers, France)