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@orange.com
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3 phones found area 314 and 207
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Fabrice Amand, Ph.D is listed as Directeur Product IA at Orange, a with 124357 employees, based in France. AeroLeads shows a work email signal at orange.com, phone signal with area code 314, 207, and a matched LinkedIn profile for Fabrice Amand, Ph.D.
Fabrice Amand, Ph.D previously worked as Program Director at Orange and EMEA Senior Customer Success at Vizolution. Fabrice Amand, Ph.D holds Master Of Science - Ms, Information Technology, Master from National School Of Applied Science And Technology.
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AeroLeads found 1 current-domain work email signal for Fabrice Amand, Ph.D. Compare company email patterns before reaching out.
Creating customer value is the WHY of my mission. When I succeed in making customer successful everything else follow. We get new customers thanks to referrals and quotes, we get great retention rate and upsell numbers, we get unique feedback that makes the product even better. KEY ACHIEVEMENTS:- Creation and development of new business development activities in an international context. - Implement and exceed KPIs of my accounts, 100% contract renewals and increase customer usage +25%.CORE COMPETENCIES:- Customer focus: Understanding customer requirements and driving adoption, onboarding and organization changes in an international context. Excellent communication skills (Verbal & Written).- Strong data-driven management skills (Maths & telecoms Ph.D.).- Team management: a track record of 10 years of successful management: good at hiring, communicating and motivating.The race is not to deliver more product features, it is to deliver quality, effective, scalable, impactful customer success services. This is where software companies need to compete!
Listed skills include Product Management, Mobile Devices, Telecommunications, Team Management, and 25 others.
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Ile-De-France, France
Commercialisation d'applications android et apple TV en mode ‘test and learn’ sur l’ensemble du cycle de vie du produit, +10 K clients mensuels.Développement des usages des clients sur les applications Orange TV sur tous les écrans (smartphone, tablette, ...)Management d’une équipe de 20 personnes (architecte, product ower, développeurs …) dans le domaine DATA et VOCAL IA sur les interfaces TV d’Orange.
London, United Kingdom
Vizolution, IT SaaS company based in London, focusing on helping Banks, Telecoms & Fintech to streamline their customer journeys while facilitating their Customer Experience (CX).My mission was:- International account management of the global BNPP, Bouygues Telecom, Santander and Skipton building society (multi-million-euro accounts). - Engaging and building relationships with senior Business and IT leaders at my customers to become a trusted advisor. - Identifying challenges and areas of risk, developing solutions and executing plans to avoid churn. Excellent monthly customer feedbacks: NPS 70.- Recruit and manage 10 FTEs, 2 direct reports (partner success manager, project manager).
London, United Kingdom
- Promoted awareness of the latest CRM capabilities (Salesforce, Microsoft Dynamics), ensuring customers are utilizing key product features to maximize success. Defining and implementing programs to drive adoption and retention of selected solutions. - CRM Salesforce® at www.fareshare.org.uk: Identifying business needs and validating them with sales and end-users. Influence adoption: +90% of sales active users in 6 months.- Launch of digital marketing strategies focused upon the digital customer experience, fast pace acceleration and go to starts-up market using CRM tools: +100% growth in digital footprint in 3 months (Active users & sales): MyneLondon.com, goldmodel.co.uk, 9kitchen and thesource.social.
Paris Area, France
- Part of the program reinventing the customer experience and relationship: Listening and responding: ‘an incomparable customer experience’. Marketing plan in collaboration with different entities to develop customer satisfaction beyond the offering (networks and customer relations).- Identification of key use cases to increase the conversion funnel in mobile applications, increase ARPU and App Store Optimization (+30% ranking position).
Paris Area, France
- Product development for portfolio Orange mobile applications (‘Orange Wifi’, ‘Mon réseau’): Go to market improvement: from 2 to 6 releases per year.- Initiated scrum & agile methods in 100% of the developments. Develop, supervised, and continuously improving standard agile methodologies. Team management of 5 product managers.
Paris Area, France
- In charge of the financial elements and the P&L of the entire BU Orange France mobile customers Roaming and International. 150 M€ of turnover in Voice, Data and SMS. Objectives to increase the ARPU +20%, reached. - Creation of the new pricing policy based on new European Regulation law ‘Eurotariff’. Qualitative and quantitative market studies with 1 000 customers to validate the new pricing policy and increase the client satisfaction and engagement. Data usage: +15% active users per year.- Team management: In charge of 5 marketing product managers.
Other employees you can reach at orange.com. View company contacts for 124357 employees →
Avramovici Melissa
Colleague at OrangeTimişoara, Timiş, Romania
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AB
Alexandre Boucard
Colleague at OrangeNantes, Pays De La Loire, France
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Philippe Bourgeon
Colleague at OrangeGreater Paris Metropolitan Region, France
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Ahmad Al Naimi
Colleague at OrangeAmman, Jordan
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Marie Rechenmann
Colleague at OrangeMetz, Grand Est, France
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CB
Charly Baruncio
Colleague at OrangeVitry-Sur-Seine, Île-De-France, France
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Nadia Garrouma
Colleague at OrangeFrance
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EU
Esther Um Libom
Colleague at OrangeCameroon
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RA
Reham Ahmed
Colleague at OrangeSuhaj, Egypt
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JS
Jonathan Sebbah
Colleague at OrangeLyon, Auvergne-Rhône-Alpes, France
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Activities and Societies: Digital marketing, information technology, artificial intelligence
Activities and Societies: Maths & telecomsresearch on a new echo cancellation method
Quick answers generated from the profile data available on this page.
Fabrice Amand, Ph.D works for Orange.
Fabrice Amand, Ph.D is listed as Directeur Product IA at Orange.
AeroLeads has found 1 work email signal at @orange.com for Fabrice Amand, Ph.D at Orange.
AeroLeads has found 3 phone signal(s) with area code 314, 207 for Fabrice Amand, Ph.D at Orange.
Fabrice Amand, Ph.D is based in France while working with Orange.
Fabrice Amand, Ph.D has worked for Orange, Vizolution, Saasproductmanagement, and Orange France.
Fabrice Amand, Ph.D's colleagues at Orange include Avramovici Melissa, Alexandre Boucard, Philippe Bourgeon, Ahmad Al Naimi, and Marie Rechenmann.
You can use AeroLeads to view verified contact signals for Fabrice Amand, Ph.D at Orange, including work email, phone, and LinkedIn data when available.
Fabrice Amand, Ph.D holds Master Of Science - Ms, Information Technology, Master from National School Of Applied Science And Technology.
Fabrice Amand, Ph.D is listed with skills including Product Management, Mobile Devices, Telecommunications, Team Management, Product Marketing, Mobile Communications, Gsm, and Project Management.
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