Fabrice Dupuis Email & Phone Number

Ville De Paris, Île-De-France, France

Global Process Ownership:- Standardisation program to globalize within the AXA Group all the processes around Privileged Access Management (PAM)- Global Process Ownership for different PAM processes worldwide- Interaction with every company/country within the AXA Group - ITIL based approach with Agile methodologyStrategy: - Roadmap for the rollout of the different standard processes on Privileged Access Management - Step by step deployment with a global community… Show more Global Process Ownership:- Standardisation program to globalize within the AXA Group all the processes around Privileged Access Management (PAM)- Global Process Ownership for different PAM processes worldwide- Interaction with every company/country within the AXA Group - ITIL based approach with Agile methodologyStrategy: - Roadmap for the rollout of the different standard processes on Privileged Access Management - Step by step deployment with a global community to secure change adoption : policies, data quality, central data management, recertification, remediation, KPIs & KRIs management - Access Management lifecycle approach: Define, Discover, Manage & Protect, Monitor, Audit & Review - Lifecycle and continuous improvment management - ITIL V3 (Fundation) & ISO 20000 certifiedGovernance - Global program to launch standard processes (live events) - Stakeholder Management - Change Management plan Show less

La Défense

Global Process Ownership:- Standardisation program to globalize within the AXA Group a list of key ITIL processes- Global Process Ownership for different processes worldwide- Interaction with every company/country within the AXA Group - ITIL based approach with Agile methodologyService Delivery Management:Guarantee delivery of IT services supplied by an external company to AXA Southern Europe - Scope of IT Services: network, workplace, distributed, mainframe… Show more Global Process Ownership:- Standardisation program to globalize within the AXA Group a list of key ITIL processes- Global Process Ownership for different processes worldwide- Interaction with every company/country within the AXA Group - ITIL based approach with Agile methodologyService Delivery Management:Guarantee delivery of IT services supplied by an external company to AXA Southern Europe - Scope of IT Services: network, workplace, distributed, mainframe - Type of services: Global Services, Managed Services, Local Services - Customer satisfaction as a top priority - responsible for the performance of the provided services : KPIs management - accountable for the legal framework in the delivery process: SLAs, MSAs... - financial follow-up of every contract (purchase orders, financial balance, reportings, saving plans) - incidents, problems and changes management - lifecycle and continuous improvment management - ITIL V3 (Fundation) & ISO 20000 certifiedRegular governance chair with the regional top management - provide transparency on delivery of services with the Regional Management - Executive Business Reviews chair - Stakeholder ManagementFinance governance - provide the company with financial information related to the outsourced activity: saving plans, billing follow-up... - finance queries/issues managementLegal & administrative - SLA, LSA and Statements Of Work management: ensure any legal document is updated and communicated to the region - compliance management: every service must be provided accordingly to AXA compliance stantards - KPIs management: ensure any client request is integrated in the KPIs - Purchase Orders follow-up: ensure there's no delay in the billing process - Governance with the external company, based in Poland and India Show less

La Défense

- Technical head of Mobile Device Management solution (Airwatch) for AXA Europe (team of 5 people)- Management of the mobile fleet of different european AXA companies (17k devices in UK, Germany, Spain, Italy, Portugal, Africa, France)- Governance chair for AXA Southern Europe companies- Head of level 3 support for AXA Europe (17k devices)- Deployment of a Mobile Content Management solution for AXA companies (used by 4kdevices) - Management of business applications… Show more - Technical head of Mobile Device Management solution (Airwatch) for AXA Europe (team of 5 people)- Management of the mobile fleet of different european AXA companies (17k devices in UK, Germany, Spain, Italy, Portugal, Africa, France)- Governance chair for AXA Southern Europe companies- Head of level 3 support for AXA Europe (17k devices)- Deployment of a Mobile Content Management solution for AXA companies (used by 4kdevices) - Management of business applications deployment for french salesforces (4k users)- Deployment of a BYOD Solution- Local level 2 training for different AXA worldwide companies- Airwatch certified (device and content management) Show less

Axa Technology Services

- Technical head of branch activity for France : Windows 7 migration (14k workstations)- Management of a team in charge of the technical activity of the French Axa branches (4000 branches) and sales force (4000 users)Technical management of the Windows 7 migration for Axa branches (14000 computers in 4000 branches migrated from Windows XP to Windows 7)- Project management for Axa branches activity : Internet portal deployment, centralized backup solution for Axa branches-… Show more - Technical head of branch activity for France : Windows 7 migration (14k workstations)- Management of a team in charge of the technical activity of the French Axa branches (4000 branches) and sales force (4000 users)Technical management of the Windows 7 migration for Axa branches (14000 computers in 4000 branches migrated from Windows XP to Windows 7)- Project management for Axa branches activity : Internet portal deployment, centralized backup solution for Axa branches- Active Directory management for Axa branches and sales force- Level 3 support for the French Axa branches and sales force Show less

Paris La Défense

- Technical management of the Windows XP migration for Axa French branches (14000 computers in 4000 branches migrated from Windows NT4 to Windows XP)- Active Directory integration of Axa branches- Head of level 3 support for French Axa branches

La Défense

- Migration from Windows 2000 to Windows XP of all French Axa offices computers (12000 computers)- Active Directory integration and securization- Head of level 3 support for French Axa offices- Migration from Windows 98 to windows 2000 of sales force users (4000 users)

Licentiate Degree, Langue Et Littérature Catalanes, Mention Assez Bien

Miage, Management Information Systems, General