Silvia Fabris Email & Phone Number

Londra, Inghilterra, Regno Unito

Mestre, Veneto, Italia

- Assisted the head of the Marketing department in improving consistent and continuous engagement between clients and providers- Planned and developed social media’s content for VenetoInside and supervised online brand reputation on social media platforms (such as Instagram, Facebook, Tripadvisor and OTAs websites)- Published and translated articles for the blog “Hidden Treasure” on www.venetoinside.com and developed tours' descriptions on OTAs portals according to the templates provided by the marketing department. In addition, managed OTAs portals by creating tours, updating prices and availability according to customer care representative's indications- Created pathways to increase business revenues, by implementing informative content for prospective clients- Captured photos of tours and cultural heritage sites for website and social media to initiate client engagement -Occasionally supported the Customer Care Department by answering phone calls, emails and direct messages from prospective clients and on-site emergencies

Venezia, Veneto, Italia

- welcomed and escorted clients towards their desired destination (e.g. airport, train station, hotel etc.)- booked and coordinated private transportations- provided information to clients on services such as public transportations, guided tours etc.

Master Of Arts - Ma, Digital Humanities

- Introduction to Digital Humanities - Coding and the Humanities - The Cultural Web: Building a Humanities Website - Social Media.

Bachelor, Cultural Tourism Planning And Management

- Economics and marketing - Tourism economics - Information and communication technology - Statistics - Museology - History (medieval.

Education record

School year as an exchange student at US High School

High School Diploma, Foreign Languages

Focus on English, Spanish, German grammar and literature