Manager Regional Business Operations
Current- Managing a team of regional business operations leads, located in Asia, Europe and the U.S. Reporting to the VP of Sales Operations.- Responsible for the AOP and Territory & Quota process, assuring deadline are met and reporting to the SVP of Global Sales on progress. Process involves: Regional Sales Leaders and Managers, Finance, Business Units, Sales Compensations, Sales Operations, Reporting and IT departments, as well as external contractors.- Coordinating the Sales Forecast process, ensuring the entry and reporting tools are ready in timely fashion (Sales, Business Unit, IT and reporting departments) and E-staff decks template for the monthly sales forecast are distributed and then collected according to directions from the SVP of Global Sales.- Collecting requirements from Sales and Business Units on our business tools (Microsoft Dynamics, Tableau, Anaplan and internal tools) and implementation of enhancements.- Working with the Sales Compensation team to maintain the Sales Incentive Plan updated with any mid-year changes to the sales people coverage for correct commission payments.- Providing directions to the regional business operations leads on daily, weekly, monthly, quarterly and yearly tasks: validation of our reporting tools (bookings, funnel, committed funnel, expected finish, forecast, AOP); closing the fiscal month and quarter; reviewing Cross-Region-Business splits between sales leaders, providing approval/rejection according to the company's policy.- Responsible for the creation and implementation of the sales operations policies: Sales Forecast, Territory and Quota, Cross-Region-Business splits, use of our CRM Microsoft Dynamics, prebuilds.- Member of the Compensation Committee to decide on exceptions and claims raised by sales leaders (regional collaboration splits, out of sales coverage commissions, new plans on sales incentives).- Providing new reports in Excel, applying LEAN principles for process standardization & automatization.
