Whether you are running a project or leading an organization, the use of proven best practice guidance, tailored to fit the specific context, is the cornerstone for success.My name is Fabrizio Ceci and I am an experienced professional, who helps companies achieve their business goals by applying structured management skills and a strong background in the IT and Telco domain.As TELCO Program Manager , I proactively plan and design the programme and monitoring its progress, resolving issues and initiating appropriate corrective action, and I ensure the delivery of new products or services from projects with the appropriate level of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements by putting in practice excellent communications skills. I also have proven budgetary and financial management experience.As Project Manager, I have a long track record of leading and delivering complex programs of work across multiple fields: IT Systems Integration, ITIL policies and processes automation and implementation, Network Telco Transformation projects. I have PRINCE2 and MoR certifications.As Service Delivery Manager, I combine my long term experience in both ITSM product implementation and IT Governance best practice adoption, in order to streamline operations, increase customer satisfaction and maintain costs under control. I have ITIL v3 Expert certification.