Fabrizio Lombardo
AeroLeads people directory · profile

Fabrizio Lombardo Email & Phone Number

Customer Care | Operations | After sales | Analyst | Process | Training | Servizi at GLS
Location: Milan, Lombardy, Italy 5 work roles 2 schools
LinkedIn matched
✓ Verified August 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
GLS
Role
Customer Care | Operations | After sales | Analyst | Process | Training | Servizi
Location
Milan, Lombardy, Italy
Company size
4421 employees

Who is Fabrizio Lombardo? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Fabrizio Lombardo is listed as Customer Care | Operations | After sales | Analyst | Process | Training | Servizi at GLS, a with 4421 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Fabrizio Lombardo.

Fabrizio Lombardo previously worked as Network Operations Analyst at Gls and After Sales Service Specialist at Sky Italia. Fabrizio Lombardo holds Master'S Degree, Marketing E Crm from Stogea.

Company email context

Email format at GLS

This section adds company-level context without repeating Fabrizio Lombardo's masked contact details.

GLS

Review company-level records connected to Fabrizio Lombardo before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Fabrizio Lombardo

Ho esperienza pluriennale nell’ottimizzazione di processi e procedure relative al Customer Care di servizi B2C legati al mondo entertainment/telco.Mi sono sempre occupato dell’analisi e definizione di migliorie nella gestione del cliente e nell’erogazione dei servizi di Customer Care. Ho sviluppato nel tempo una visione E2E occupandomi anche di formazione, definizione dei requisiti progettuali e assurance sui processi attraverso il monitoraggio dei principali indicatori.Mi vengono riconosciuti un costante impegno, forte orientamento al risultato e predisposizione al cambiamento; sono un professionista affidabile, organizzato e collaborativo con propensione a lavorare in squadra e a stabilire relazioni e dialogo con colleghi e responsabili.

Current workplace

Fabrizio Lombardo's current company

Company context helps verify the profile and gives searchers a useful next step.

GLS
Gls
Customer Care | Operations | After sales | Analyst | Process | Training | Servizi
oude meer, north holland, netherlands
Website
gls-group.eu
Employees
4421
AeroLeads page
Company profile
View company profile Email format
5 roles

Fabrizio Lombardo work experience

A career timeline built from the work history available for this profile.

Network Operations Analyst

Current
Gls

San Giuliano Milanese, Lombardia, Italia

Sep 2023 - Present

After Sales Service Specialist

Sky Italia

Milano, Lombardia, Italia

Mi sono occupato di facilitare la condivisione di know how tecnico degli installatori con gli operatori Customer Care per rendere più efficienti le gestioni telefoniche e aumentare NPS. Per questo ho aggiornato i documenti tecnici a supporto degli operatori e organizzato sessioni di formazione da registrare e trasformare in documenti consultabili online. Ho sviluppato reportistica ad hoc per mettere a confronto le performance dei diversi siti che si occupano delle chiamate tecniche e monitorare… Show more Mi sono occupato di facilitare la condivisione di know how tecnico degli installatori con gli operatori Customer Care per rendere più efficienti le gestioni telefoniche e aumentare NPS. Per questo ho aggiornato i documenti tecnici a supporto degli operatori e organizzato sessioni di formazione da registrare e trasformare in documenti consultabili online. Ho sviluppato reportistica ad hoc per mettere a confronto le performance dei diversi siti che si occupano delle chiamate tecniche e monitorare i progressi. Show less

Feb 2020 - Dec 2022

Assurance Attivazioni

Sky Italia

Milano, Lombardia, Italia

Mi sono occupato di garantire la governance E2E del processo di delivery e attivazione dei clienti nuovi e già in essere, al fine di massimizzare le attivazioni e ridurre le cancellazioni. Mi relazionavo costantemente con la rete degli installatori e il magazzino centrale per segnalazioni anomalie sul delivery e con IT per anomalie sui sistemi. Il mio focus era massima attenzione al cliente con indipendenza, autonomia di gestione e senso di responsabilità.

Feb 2010 - Jan 2020

Activation Assurance

Sky Italia

Milano, Lombardia, Italia

Feb 2006 - Jan 2010

Business Crm

Sky Italia

Milano, Lombardia, Italia

May 2004 - Jan 2006
Team & coworkers

Colleagues at GLS

Other employees you can reach at gls-group.eu. View company contacts for 4421 employees →

SM Souleman Mohammad Souleman Mohammad Colleague at GlsRegion Of Southern Denmark, Denmark View → NK Nauris Kaluga Nauris Kaluga Colleague at GlsLatvia View → JV Jay Visser Jay Visser Colleague at GlsEnschede, Overijssel, Netherlands View → BB Biro Balazs Biro Balazs Colleague at GlsSzentendre, Pest, Hungary View → PP Pietro Pesole Pietro Pesole Colleague at GlsGreater Bari Metropolitan Area, Italy View → CR Cathy Ruault Cathy Ruault Colleague at GlsGreater Toulouse Metropolitan Area, France View → KS Krzy Sztof Krzy Sztof Colleague at GlsKolbuszowa, Podkarpackie, Poland View → VA Vitorino Alves Vitorino Alves Colleague at GlsMadrid, Community Of Madrid, Spain View → PA Pablo Arce Pablo Arce Colleague at GlsWierden, Overijssel, Netherlands View → OB Ouarda Boumlid Ouarda Boumlid Colleague at GlsFrance View →
2 education records

Fabrizio Lombardo education

Master'S Degree, Marketing E Crm

Stogea
FAQ

Frequently asked questions about Fabrizio Lombardo

Quick answers generated from the profile data available on this page.

What company does Fabrizio Lombardo work for?

Fabrizio Lombardo works for GLS.

What is Fabrizio Lombardo's role at GLS?

Fabrizio Lombardo is listed as Customer Care | Operations | After sales | Analyst | Process | Training | Servizi at GLS.

Where is Fabrizio Lombardo based?

Fabrizio Lombardo is based in Milan, Lombardy, Italy while working with GLS.

What companies has Fabrizio Lombardo worked for?

Fabrizio Lombardo has worked for Gls and Sky Italia.

Who are Fabrizio Lombardo's colleagues at GLS?

Fabrizio Lombardo's colleagues at GLS include Souleman Mohammad, Nauris Kaluga, Jay Visser, Biro Balazs, and Pietro Pesole.

How can I contact Fabrizio Lombardo?

You can use AeroLeads to view verified contact signals for Fabrizio Lombardo at GLS, including work email, phone, and LinkedIn data when available.

What schools did Fabrizio Lombardo attend?

Fabrizio Lombardo holds Master'S Degree, Marketing E Crm from Stogea.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Fabrizio Lombardo you were looking for.

View similar profiles