Lead the team of Market Intelligence and CSMs in West South Europe & META to drive client engagement during GfK digital transformation and user and product adoption.Promoted to lead a multi-level staff to drive the effectiveness, expertise, ROI, and satisfaction for our clients.Developing our Digital AI platform with client feedbvack and integrating it in our organization ModelGrowing customer intimacy and providing success models with digital platform creating and and executing client acquisition and activation strategies to achieve high retention of client users.Turning client feedback into pro-active recommendations to improve value proposition and integrating CSM into internal sales processes.

Taking the next leap upwards in my career, I moved into a Regional strategic role in the Digital Market Intelligence Solution with a Regional focus on the Technology Industry, Home and Living, Entertainment and Automotive.Lead Local Teams to drive client engagement and success during GfK digital transformation creating and executing client acquisition and activation strategies for digital solutions. Responsible for seeking growth opportunities to expand digital GfK services usage across the client footprint. I am currently working with some of the largest technology companies in the world to provide thought leadership and help shape business strategies.

I'm passionate about insights and the ‘call to action’ they generate. Commercially astute market research leader with a proven track record of delivering actionable insights to all different sectors clients. Daily client-centric approach to everything I do that delivers an understanding of the genuine key business questions clients have. Accomplished influencer with strong ability to analyse markets, identify business opportunities and develop business strategies.Specialties: STRATEGY and consultancy in marketing, CLIENT driven & GOAL oriented seeking continuos GROWTH, TEAM management & COACHING.