Client Management
CurrentI am actually part of the “CMT Team” and as Credit Manager I am responsible for managing a customer portfolio of around 80 clients made up of SME and Corporate customers and for all the services related to the relationship.In particular, I deal with customer management through a careful analysis of operational and credit risk, development and consolidation of customer relationships, expanding the company's business in collaboration with the sales team, keeping information relating to… Show more I am actually part of the “CMT Team” and as Credit Manager I am responsible for managing a customer portfolio of around 80 clients made up of SME and Corporate customers and for all the services related to the relationship.In particular, I deal with customer management through a careful analysis of operational and credit risk, development and consolidation of customer relationships, expanding the company's business in collaboration with the sales team, keeping information relating to customers and review the risk assessments and, finally, to check the profitability trend of the customer portfolio.Since September 2020 I am also responsible for the coordination of the reviewing firm’s credit line for the whole Lombardy (that counts almost 180 clients per months). This activity consists in weekly pipeline with the area managers to monitor the status of the positions. From April 2021 I also follow the renewal activity of the North-West Area, including Piedmont and Liguria. Furthermore since May 2021 the Area Manager asked me to support and personally follow the Liguria area, including not only the activity of renewal but also others activities, in order to improve the status of the operating credit lines. Show less