Assistente Sales Manager

• REVENUE AND MARKETING: Management of all commercial activities achieving results such as revenue increase, customers portfolio increase, diversification of market segment and distribution channels, increase in quality and quantity of hotel services and bran reputation improvement .• STAFF MANAGER: leadership and ability to motivate and empower the staff at all levels, creating a close-knit and efficient team able to perform their duties in the best way and o convey the right emotions to customers.• QUALITY CONTROL: I supervisor and coordinator of all departments in order to guarantee a relevant quality of services in line with Marketing and Revenue plans.• BUSINESS DEVELOPMENT: Set up and control of business development plans, finalizing structural improvements and technological innovations • SUPPORT TO CEO: accounting and cash flow control constantly providing the property with an overview of economic and managerial activities.

• Support the General Manager in commercial activities with Agencies and Tour Operators learning skills in commercial relations according to principles of honesty, transparency and respect for market rules.• Head of Web Marketing, contract manager of online channels.• Control of the activities of the departments according to the guidelines of the general manager.• Support to the manager in the daily operational and accounting functions.

Front office operations, daily cash management and visitor information learning dynamics and timing of the main hospitality activities and understanding the importance of customer relationship from a professional and emotional point of view.

Front office operations, daily cash management and visitor information. I learned the dynamics and timing of the main hospitality activities and the importance of the direct relationship with customers from a professional and emotional point of view.