Fabrizio Ficco Email & Phone Number

San Gwann, MT

MT

MT

Luqa, Malta, MT

Munich, DE

Valletta, Malta, MT

- greetings and welcoming guests, following the check-in/out activities- running administrative tasks- handling payments and checking the documents- managing all the bookings and creating reservations- answering every guest's enquiry by phone and mail- providing quotations and selling service and products- keeping update the prices and the availability of.

Using CRM software to develop marketing strategies in order to generate new leads, boosting the sales and increasing the customer retention.Activities:- maintaining the relationship with company's customers- researching the market and identifying potential target customers- cold calling potential customers and building relationships- arranging meetings.

Milano, IT

Assisting shoppers to locate the products and goods they desire;Answering queries from shoppers;Giving advice to customers on product selection;Merchandising;Keeping the store clean and tidy;Respecting the brand's standards and guidelines; Looking out for shoplifters;Receiving and storing stock

Arteixo, A Coruña, ES

Welcoming and advising customers;Ensuring goods are well displayed;Handling payments;Supervising the team;Arranging orders and delivery;Receiving deliveries from suppliers;Keeping the shop floor clean and tidyMaintaining the brand's standards

Maintaining office filing and record keeping system;Entering, editing and retrieving data;Producing letters, memos, spreadsheets, and agendas;Answering to customer inquiries by mail or phone; Maintaining databases, records, confidential files;Recording and processing invoice for customer and suppliers;Preparing and maintaining, accounting documents.

Master In Economy Of Tourism, Business/Managerial Economics

Bachelor'S Degree, Economics And Management Of Tourism Businesses

Diploma Di Maturità Scientifica, Liceo Scientifico Archimede, Acireale