Providing full-service customer experience solutions that are designed to empower organizations to connect deeply with their customers and drive sustainable growth.

CNI is a private Youth Development Advocacy organization that’s postured to inspire leadership, faith, and excellence. At CNI, I successfully:1. Complete regular cash functions like account tracking, fund allocations, budgeting, and all typesof cash and banking reconciliations with 95% accuracy.2. Digitized the clients' registration process for seamless recording, and properdocumentation which led to a 70% increase in time management for the registration process.3. Interface and interact with clients, staff, and the general public via emails, phone calls, and socialmedia platforms such as WhatsApp and Telegram.4. Supervised on-site workforce of >40 volunteers including welfare staff, technical team, protocol task force, and over 300 delegates during the annual 21-day boot camp from 2021 to 2022.

I was responsible for:1. Helping clients navigate interactions with tax authorities, especially filing of VAT monthly.2. Filing and organizing documents, performing basic book-keeping tasks, and posting on SAGE 50.3. Setting up and improved systems and processes to meet business needs and maximize theeffectiveness of operations.

At ENI, I was responsible for:1. Maintaining communication between the organization and the audience.2. Assisting in handling all PR issues that arose.3. Greeted visitors and helped them navigate/understand the organization.4. Keeping up-to-date correspondence records and other documentation concerning the organization.