Facundo Gonzalez Email & Phone Number

Montevideo, Uy

Montevideo, Uruguay

Senior Vertical Lead with extensive expertise in the ERP-FRM (Advanced Accounting) vertical, coupled with a comprehensive understanding of the entire NetSuite platform, its diverse product areas, and customizations. Leveraging deep knowledge of advanced accounting principles, I provide strategic direction and technical leadership across all product areas, ensuring the delivery of high-quality, integrated solutions to complex business challenges.Key responsibilities include leading QA testing, in-depth log analysis, and in depth case evaluations to efficiently identify and resolve system defects. I also oversee the thorough testing and analysis of new functionalities and updates, ensuring they meet quality standards before release, a critical part of the development process and SDLC.As Senior Vertical Lead, I drive the vertical’s technical and accounting proficiency through advanced coaching, mentorship, and the development of innovative knowledge-sharing initiatives, ensuring alignment across all NetSuite functionalities.As the senior Point of Contact (POC) for critical escalations, I manage critical issues with a strategic approach, ensuring swift resolution and adherence to industry standards. I collaborate with senior Product Owners, Business Owners, and Executive Teams to refine processes, design advanced training programs, and anticipate industry trends impacting case volume and enablement initiatives. My proven track record includes leading cross-functional teams, managing issue projects, and enhancing overall system performance through continuous improvement.Key Skills: Strategic Leadership | Advanced Accounting | Comprehensive NetSuite Knowledge | ERP-FRM Expertise | QA Testing | New Feature Testing & Analysis | Log Analysis | Defect Management | Senior Team Development | Executive Collaboration | Process Optimization | Escalation Management | Industry Trend Analysis

Uruguay

Vertical Lead with specialized expertise in the ERP-FRM (Advanced Accounting) vertical. Focused on delivering technical proficiency and deep accounting knowledge, particularly in advanced accounting functionalities within NetSuite. Proficient in QA testing, log analysis, and detailed case evaluation to confirm and manage potential system defects (bugs). Skilled in overseeing the technical and accounting development of the vertical team through direct coaching, peer reviews, and continuous knowledge improvement initiatives. Act as the primary Point of Contact (POC) for critical escalations, ensuring timely resolution and adherence to high-quality accounting standards. Collaborate closely with Product Owners, Business Owners, and Training Teams to enhance processes, develop training materials, and maintain up-to-date industry and accounting knowledge. Demonstrated ability in managing cross-functional teams, facilitating supplemental training, and contributing to issue management initiatives.Key Skills: Technical Leadership | Advanced Accounting | ERP-FRM Expertise | QA Testing | Log Analysis | Defect Management | Team Development | Cross-Functional Collaboration | Process Improvement | Escalation Management | Accounting Standards Compliance

Uruguay

DDR - PUSH Team | QA Testing | Bug Tracking | Business Impact AnalysisExperienced DDR skilled in QA testing, bug tracking, and business impact analysis. Proficient in analyzing technical issues, creating and maintaining application defects, and determining bug urgency and business impact in NetSuite ERP. Collaborative approach in working with cross-functional teams, including System Engineers, Product Owners, Product Managers and Directors, to ensure timely issue resolution. Skilled in performance analysis, including scripts, Workflows and customizations analysis. Committed to maintaining high-quality standards and meeting tight deadlines in fast-paced environments. Log debug and analysis.Key Skills: QA Testing | Defect Drafting | Bug Tracking | Business Impact Analysis | Test Case Creation | Cross-Functional Collaboration

Montevideo, Uruguay

Advanced Accounting & OneWorld Analyst Advanced Accounting Analyst with a deep understanding of accounting principles and expertise in troubleshooting complex accounting issues within the NetSuite platform. Proficient in addressing diverse accounting functionalities including Accounting Periods, Amortization, Commissions, Financial Reports, Intercompany Transactions, Multi-Book Accounting, Multi-Currency, Revenue Management, Sales/Purchase Tax, Software (SWV/SWE), Subsidiary Management, Tax Bundles, and Tax Integrations. Skilled in troubleshooting API integrations and demonstrating a strong understanding of XML for effective issue resolution. Collaborative team player with a focus on streamlining accounting processes and optimizing system utilization to ensure accurate financial management.Key Skills: Advanced Accounting | NetSuite Analyst | API Integration Troubleshooting | XML Understanding | Issue Resolution | Financial Management | Cross-Functional Collaboration | System Optimization

Montevideo, Uruguay

Procure to Pay:Procure to Pay Analyst with a strong proficiency in Oracle RPM functionalities. Experienced in conducting in-depth analysis and optimization of key features, such as Advanced Procurement, Purchase Order management, Vendor Bill processing, Vendor Records management, and 3 Way Matching. Skilled in leveraging data-driven insights to streamline procurement processes, ensure accurate vendor management, and enhance financial efficiency. Proficient in utilizing CSV Imports, generating comprehensive Reports, and creating intuitive Dashboards & KPIs tailored to Procure to Pay operations.Key Skills: Procure to Pay Analysis | Advanced Procurement | Purchase Order Management | Vendor Bill Processing | Vendor Records Management | Data-Driven Insights | CSV Imports | Reports & Dashboards | Financial EfficiencyOrder to Cash:Order to Cash Analyst well-versed in Oracle RPM functionalities. Experienced in conducting thorough analysis and optimization of end-to-end Order to Cash processes, including Sales Order Processing, Invoicing/Billing, Fulfillment, and Customer Payments. Skilled in leveraging data insights to enhance revenue generation, streamline operations, and ensure exceptional customer satisfaction. Proficient in managing Customer Records, handling Returns Authorization, and generating insightful Reports, Searches, Dashboards & KPIs tailored to Order to Cash workflows.Key Skills: Order to Cash Analysis | Sales Order Processing | Invoicing/Billing | Fulfillment | Customer Payments | Data Insights | Customer Satisfaction | Reports & Dashboards | Streamlined Operations

Mvd, Uy

Implementation Manager | QA Testing | Technical Escalations | Backoffice Analysis Implementation Manager with a strong focus on supporting the Backoffice system AgentMate within Travel Leaders. Skilled in addressing Tier 2 technical escalations and providing email support for system-related issues. Experienced in application testing, including new feature testing in various environments such as QA-PreProd, to ensure functionality and logic adherence. Proficient in QA testing processes and direct communication with developers to address system improvements and bug fixes. Utilizes Jira, Salesforce, and Teamwork software on a daily basis. Proven expertise in managing escalations, data access, security, automation, and user permissions to maintain a secure and efficient system environment.Key Skills: Implementation Management | Backoffice System Support | QA Testing | Technical Escalations | Application Testing | Direct Communication | Jira | Salesforce | Teamwork Software | Data Security | User Permissions

Aguada Park

Sabre Trams Backoffice and Clientbase Frontoffice Specialist | Financial Support | Advanced Reporting | API ConfigurationSabre Trams Backoffice and Clientbase Frontoffice Analysit with a strong focus on financial support and advanced reporting within Sabre Corporation. Proficient in SQL Databases, conducting technical analysis, and working with protocols such as HTTP, SMTP, and PCI compliance. Skilled in ODBC setup and managing agency user permissions to ensure secure and efficient system access. Additionally, experienced in reservation and booking solutions within Sabre Clientbase front office, including API configuration and troubleshooting with live connect providers and GDS. Proven expertise in training new employees in MVD (Multi-Version Database) system usage.Key Skills: Sabre Trams Backoffice | Clientbase Frontoffice | Financial Support | Advanced Reporting | SQL Databases | Technical Analysis | Protocols (HTTP, SMTP, PCI Compliance) | ODBC Setup | User Permissions | Reservation and Booking Solutions | API Configuration | Troubleshooting | Training

Zonamerica

Sabre Technical Support Specialist | GDS Support | Interface ConfigurationSabre Technical Support Specialist with a focus on providing exceptional technical services to users of Sabre Corporation's software solutions. Proficient in GDS (Global Distribution System) technical support, specializing in Sabre Red Workspace 3.0/2.0 and Sabre Java Printing Module. Experienced in interface preparation, ensuring seamless integration and connectivity between systems. Strong troubleshooting abilities and expertise in resolving technical issues promptly to ensure uninterrupted operations for clients. Valued for exceptional problem-solving skills and the ability to deliver outstanding customer service in the fast-paced technology industry.Key Skills: Sabre Technical Support | GDS Support | Sabre Red Workspace 3.0/2.0 | Sabre Java Printing Module | Interface Configuration | Troubleshooting | Problem-Solving | Customer Service

Uruguay

Customer Service Representative | Anthem Blue Cross SupportExperienced Customer Service Representative providing support for Anthem Blue Cross customers as part of the Export Global Solutions (EGS) team. Proficient in delivering exceptional service in English, addressing inquiries and resolving issues promptly. Dedicated to ensuring customer satisfaction through effective communication and problem-solving skills.Key Skills: Customer Service | Issue Resolution | Anthem Blue Cross Support

Uruguay

Customer Service Representative | Horizon Blue Cross SupportExperienced Customer Service Representative supporting billing and claims for Horizon Blue Cross and Blue Shield of New Jersey as part of the Export Global Solutions (EGS) team. Proficient in English, providing prompt assistance with inquiries and issue resolution.Key Skills: Customer Service | Billing and Claims Support | Horizon Blue Cross

Analista En Sistemas, Computer Software Engineering

Full Stack Developer with a strong programming foundation. Proficient in languages such as Visual C#, T-SQL, Java, and MySQL. Skilled.

Programador .Net

Se estudia la evolución de las metodologías, tecnologías y lenguajes involucrados en el desarrollo de software, introduciendo al alumno en.

Ingeniería

Cursé por un año en la facultad de Ingeniería.

Produccion Musical, Music Technology

Producción musical