Managed more than 80 members of staff and helped build their capacity by training them to perform their tasks effectively.Monitored and maintained office equipment.Developed an inventory database template and supplies for monitoring and usage.Prepared regular financial reports and administrative reports using the V-dolphin software.Supervised the administration of company databases.Developed GMAS archives and archiving routines.Assisted in providing logistics support for the smooth operation of daily activities.Provided support to Departmental Managers, Staff, and the CEO.Supported senior management with company schedules and planning meetings.Provided exceptional customer service when handled in-person, phone calls, or email interactions with clients.Acted as Liaison between the administrative department and other departments.

Managed and maintained walk-in customer bills.Maintained customer records by updating account information.Create files and store data using Dolphin and Oracle Software.Ensured customers well being and satisfaction.Attended promptly and prepared invoices for walk-in customers using Oracle and Dolphin Software.Profiled manual customers, created a customer file for them, and stored data using Dolphin and Oracle Software.Managed customer records by regularly updating their account information on the software.Reviewed purchase orders and sales records to determine customer payment.

Managed and maintained walk-in customer bills.Maintained customer records by updating account information.Create files and store data using Dolphin and Oracle Software.Ensured customers well being and satisfaction.Attended promptly and prepared invoices for walk-in customers using Oracle and Dolphin Software.Profiled manual customers, created a customer file for them, and stored data using Dolphin and Oracle Software.Managed customer records by regularly updating their account information on the software.Reviewed purchase orders and sales records to determine customer payment.