• Successfully created the @wisatapakuhajiofficial TikTok account from the ground up, generating over 70K views on a single video and creating content that was featured in FYP multiple times.• Respond to consumer questions about travel-related information by following all rules and guidelines.• Conduct customer satisfaction surveys to evaluate the quality of services provided by Pakuhaji Tourism.• Successfully held the annual Pakuhaji Tourism coloring competition by reaching the target of 118% participants, attended by more than 100 participants.• Organized the 2023 Pet Vaganza event, which succeeded in attracting more than 500 animal lover participants, exceeding the participant target by 60%.

• Conducted market research to develop event concepts that are business- and entrepreneurial-based and have unique value propositions.• Planned and conducted two webinars on entrepreneurship that drew over a hundred attendees.• Developed webinar and inspirational talk-show materials in the form of learning modules for participants.Collaborated with 10+ educational and student platforms to increase awareness of PREPII on Instagram and LinkedIn.

• Provided information and services according to consumer needs regarding the products or services offered.• Handled and provided solutions to consumer complaints. • Promoted the BBW membership program and helped customers create BBW membership accounts to increase the number of memberships quickly in 10 days.