Muhammad Fadhlan Abu Jamal Email & Phone Number

Subang Jaya, My

Putra Jaya, Malaysia

Level 3 Network Engineer

Kuala Lipis

Monument Mining Limited is an established Canadian gold producer that owns and operates the Selinsing Gold Mine in Malaysia, with production cash costs among the lowest in the world. Its experienced management team is committed to growth and is advancing several exploration and development projects in Malaysia, including the advanced stage, polymetalic Mengapur project.Job Description:1. Appointed as single point of contact for any IT related issue for Selinsing GoldMine and Mengapur Copper Mine.2. Managed day to day SGMM & MMSB IT Operation and Network Operation.3. Specialized in Enterprise Network environment.4. Managed Microsoft Active Directory Users and Computers.5. Managed Active Directory Users network file access.6. Responsibility for the project management process from project planning, kick-off, manage project operations related to SGMM & MMSB7. To prepare weekly and monthly reports on the SGMM & MMSB IT site operation issue and update to be submitted to Vancouver Head Office.8. Managed network license access for GEMCOM Surpac.9. Managed company Email server and user email accounts creation.10. Self-Managed Telekom Malaysia Untangle Web Filter Server.11. Self-Managed Cisco ASA 5505 Firewall for Site to Site VPN and application and network port Filtering.12. Responsibility for IT budget Planning for Selinsing & Mengapur.13. Liaised and managed all IT contractors within company.14. Report directly to Vancouver IT team. Projects Experience:1. Completed Network Upgrade for Selinsing Gold Mine From Ethernet to GigabitEthernet with layer 2 and layer 3 switch deployments.2. Completed Network Upgrade for Monument Mengapur Copper Mine FromEthernet to Gigabit Ethernet with layer 2 and layer 3 switch deployments.3. Completed upgrade for Selinsing and Monument Mengapur Outdoor wireless access points using the 2.4 Ghz and 5 Ghz access points type.4. Completed install and configure Spiceworks IT Helpdesk System

Subang Jaya

Job Description:1. Design and implement client solutions with connectivity products, primarilyCisco and Juniper Networking Products.2. Provide technical expertise to support client’s requirements - typical projects includes design, configuration and installation of enterprise networking equipment.3. Participate in projects involving implementation, configuration and installation and integration of LAN and WAN.4. Project Documentation upon project completion.5. Troubleshoot Network related problem on LAN and WAN setup. Projects Experience1. Celcom Axiata – Completed Cisco Wireless Access Point Configuration & Installation.2. PETRONAS TWIN TOWER – Completed Cisco Firewall ASDM Configuration.3. Perbadanan Putrajaya – Completed Cisco Layer 2 & Layer 3 network switches installation and configuration.4. MDEC – Completed network sniffer for MDEC network backbone

Prince Court Medical Centre (Itos)

Project Name: Prince Court Medical Centre IT Operation SupportDuration: Dec 2009 – Dec 2011Description: Establishing an IT Outsourcing Team located at customer-site to manage overall IT services which includes Service Desk, Data Centre and promotes IT Infrastructure Library (ITIL) standard.Customer:Prince Court Medical Centre, Jalan Kia Peng, Kuala LumpurContribution:• Implementation of IT Infrastructure Library (ITIL) policy and Standard Operating Procedure (SOP) for the overall IT Services Management in PCMC.• Manage overall Data Centre Operations.• Disaster Recovery Plan and Business Continuity Services• Successfully complete transition Data Centre in only 1 ½ months.• Project lead for PCMC offsite tape storage part of PCMC Disaster Recovery plan.History:Dec 2009: Appointed as Transition Architect part of the transition team. Feb 2010: Appointed as Data Centre Engineer and as SPOC to customer.Job Description:1. Managed day to day IT Data Center Operation and Network Operation.2. Specialized in Enterprise Network environment.3. Managed Microsoft Active Directory Users and Computers.4. Responsibility for the project management process from project planning, kick-off, manage project operations related to Data Centre.5. Backup and Recovery administrator for CA Arcserv.6. 2nd level support for any network related issues.7. 2nd level support for any Active Directory, DNS, and DHCP related issues.8. 2nd level support for any servers and tape library issues.9. 2nd level support for any VPN issues10. To prepare weekly and monthly reports on servers/network performance toPCMC.11. Engaged with external vendors for any IT Data Centre products related issues12. To prepare MISR (Major Incidents Services Reports) in any IT Data Centre issues.

Subang Jaya

Job Description:Attached to MMS – Network Project Deployment Unit• Perform Network on-site installation for customer new ICT projects.• Network Troubleshooting for Cisco Network Equipment.• Mostly involved in Telco and Service Provider such as TM Metro-E and TM- IPVPN project deployment on network routers and switches.• Completed Petronas LAN GE phase 1 and phase 2 Enterprise network migrations from Nortel to Cisco for Petronas Twin Towers and Bangi Data Centre. Assigned to Customers:• PDRM – Completed Network Installation and troubleshoot.• CELCOM – Completed Network Maintenance, and troubleshoot.• TELEKOM – Completed Network Maintenance and troubleshoot.• MAXIS – Completed Network Maintenance.• PETRONAS – Completed Network Maintenance and installation.• BURSA – Completed Network Installation.

Subang Jaya

Job Description :Attached to Internal Systems (IS) Department Mesiniaga Bhd.• 2nd Level support for Internal IT support.• Hardware and Software Support.• Perform 2nd level technical support for PCs, Notebooks and Printers.• 1st level support for Print Servers, Network Switches, and Servers Issues. Appointed as Network Administrator for IS Department in year 2008.• Managed and maintained Menara Mesiniaga HQ Enterprise Network for LAN, WAN and Security Firewall.• 2nd level support for office network issues.• Prepare IT Network Documentation.