Fadi Alkharrat Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Accomplishments:•Successfully developed and oversaw software and hardware installation, preparing necessary documentation such as installation manuals and SOPs for efficient and smooth installations•Optimized network performance, resulting in a 20% increase in data transfer speeds.•Improved troubleshooting efficiency by 35% through standardized processes•Coordinated and supervised office operations, preparing necessary documentation for a smooth workflow.•Acted as the main point of contact for logistical elements, resolving issues promptly and preparing the required documentation for effective communication and collaboration.•Proceed with all businesses with Dubai government platforms including visa application, COO, Power of authority...etc.

Damascus, Syria

Accomplishments:•Promoted to Supervisor for exceptional organizational skills and exceeding KPIs by 50%.•Developed and planned network infrastructure across 21 centers in 5 governorates, ¬¬¬¬¬managing budget and scheduling obligations to ensure project completion on time and within budget.•Conducted routine backups, assessed risks, and developed network recovery plans according to schedule, ensuring data integrity and minimizing downtime.•Managed a team of over 8 local and remote colleagues, providing guidance and support to ensure team cohesion and effective performance.•Oversaw provision and upkeep of technology resources for in-person and virtual meetings, including projectors, conference apps, and software, ensuring seamless and productive communication for stakeholders.

Damascus, Syria

Accomplishments:•Successfully managed and maintained servers, hardware, applications, services, and settings, ensuring optimal performance and minimizing downtime.•Provided network support to over 200 computer workstations, ensuring seamless network connectivity for users and troubleshooting technical issues efficiently.•Facilitated smooth onboarding of new employees by setting up user accounts and permissions for over 1100 employees, ensuring timely access to resources and minimizing delays.•Assisted in network design and implementation to improve overall network efficiency and security, contributing to increased productivity and reduced risks for the organization.

Damascus, Syria

Accomplishments:•Provided effective oversight of installation and setup of new computer hardware, ensuring seamless integration with existing systems.•Conducted thorough testing and evaluation of newly installed technology within systems to ensure optimal performance before project sign-off.•Resolved network and computer system problems promptly and efficiently, minimizing disruption to organizational operations.•Remotely accessed hardware or software to quickly resolve technical issues for clients.•Proficiently implemented comprehensive infrastructure plan for the organization's offices, including electrical systems, alternative energy sources, communication and internet infrastructure, printers and photocopiers, alarm systems, and entry access control devices, resulting in enhanced functionality and security of office systems.

Damascus, Syria

Accomplishments:•Managed and coordinated all office operations, including overseeing maintenance, supply management, and scheduling, resulting in optimized daily workflow.•Coordinated IT needs for all office equipment efficiently, ensuring minimal technical issues and maximum uptime.•Provided exceptional management and support to team members, fostering a collaborative and productive work environment for quality work and timely task completion.

Damascus, Syria

Accomplishments:•Managed correspondence, reports, and documents with precision and efficiency.•Coordinated meetings, conferences, and travel arrangements with strong organizational and communication skills.•Took accurate meeting minutes and distributed them promptly.•Maintained executives' schedules and calendars with excellent time-management skills.

Bachelor’S, Information Technology, Good

The program aims to qualify IT professionals and provide them with a basic knowledge of business science that will enable them to play.

High School Diploma, Computer Engineering Technology/Technician, Very Good

Master Of Web Science (Mws), Information Technologies