Fadi Hababa Email & Phone Number

Poway, California

• Technical support on various rack mount servers and computer systems.
• Data analysis and input for multiple assembly lines of pre-developed units.
• Integration and assembly of countless hardware products.
• Inspection on units post-production, to verify all systems operate flawlessly.
• Software and BIOS installation and corrections on pre-produced systems.
• Testing completed units under pressure to assure each system meets required conditions.

San Diego, California

• Execute and succeed in sales initiatives provided on a monthly basis.
• Completes store operational requirements by scheduling and assigning team members; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training team members.
• Maintains store staff job results by coaching, counseling, and disciplining team members; planning, monitoring, and appraising job results.
• Achieves sales objectives by preparing a monthly action plan, motivating team members, analyzing performance metrics, and initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Greater San Diego Area

• Install and perform minor repairs to hardware, software, or peripheral equipment for individual stores.
• Install new devices, connected and defined on the device for private parties.
• Install, upgrade, and maintenance the operating system and defined the all hardware are connected to pc for private party

Sacramento, California Area

• Manage desktop support workflow, including problem analysis, communications with customers or client management, ticket documentation, ticket escalation when required and ticket closure.
• Manage desktop project deliverables; communicate project status to client and management.
• Perform troubleshooting to isolate and diagnose common technical problems.
• Provide Microsoft Office Suite training to users when required.
• Perform upgrades of microcomputer hardware and software components as required.
• Respond to the needs and questions of users concerning their access of resources on the network.

Erbil, Iraq

-Resolve customer complaints regarding sales and service.-Troubleshoot network or connectivity problems for users or customers.-Install and configure wireless networking equipment.-Cabling UTP CAT5, CAT6.-Provide users with technical support for computer problems.-Install new hardware, software systems or components, ensuring integration with existing.

Jordan, Amman

-Install and maintenance network printers and update the drivers.-Manage the share folders between company departments to make it easy access for employees.-Install and maintain computer software that meets employees need.-Install, Maintain, and Update the operating system.-Manage backup, security and user help systems.

Master'S Degree, Computer And Network Security

Baccalaureate Degree, Computer Science And Information; Baghdad