Fadi Hababa Email & Phone Number

Poway, California

• Technical support on various rack mount servers and computer systems.• Data analysis and input for multiple assembly lines of pre-developed units.• Integration and assembly of countless hardware products.• Inspection on units post-production, to verify all systems operate flawlessly.• Software and BIOS installation and corrections on pre-produced systems.• Testing completed units under pressure to assure each system meets required conditions.• Analyzing blueprints and procedures required to construct a variety of computer systems to meet required military specs.

San Diego, California

• Execute and succeed in sales initiatives provided on a monthly basis.• Completes store operational requirements by scheduling and assigning team members; following up on work results.• Maintains store staff by recruiting, selecting, orienting, and training team members.• Maintains store staff job results by coaching, counseling, and disciplining team members; planning, monitoring, and appraising job results.• Achieves sales objectives by preparing a monthly action plan, motivating team members, analyzing performance metrics, and initiating corrective actions.• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.• Ensures the availability of merchandise and services by counting and maintaining store inventories.• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.• Secures merchandise by implementing security systems and measures.• Protects team members and customers by providing a safe and clean store environment.• Maintains the stability and reputation of the store by complying with legal requirements.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.• Contributes to team effort by accomplishing related results as needed.• Diagnose and Repair Apple, Android, and Windows Phone.• Repair Game Systems and Laptop Computers.• Help Customers with Various Technology needs.

Greater San Diego Area

• Install and perform minor repairs to hardware, software, or peripheral equipment for individual stores.• Install new devices, connected and defined on the device for private parties.• Install, upgrade, and maintenance the operating system and defined the all hardware are connected to pc for private party

Sacramento, California Area

• Manage desktop support workflow, including problem analysis, communications with customers or client management, ticket documentation, ticket escalation when required and ticket closure.• Manage desktop project deliverables; communicate project status to client and management.• Perform troubleshooting to isolate and diagnose common technical problems.• Provide Microsoft Office Suite training to users when required.• Perform upgrades of microcomputer hardware and software components as required.• Respond to the needs and questions of users concerning their access of resources on the network.• Troubleshoot server and e-mail related issues.• Monitor problem ticket queue and expedite closure of aging tickets.

Erbil, Iraq

-Resolve customer complaints regarding sales and service.-Troubleshoot network or connectivity problems for users or customers.-Install and configure wireless networking equipment.-Cabling UTP CAT5, CAT6.-Provide users with technical support for computer problems.-Install new hardware, software systems or components, ensuring integration with existing network systems.-Communicate with customers, sales staff, to determine customer needs.-Coordinate network operations, maintenance, repairs, or upgrades.

Jordan,Amman

-Install and maintenance network printers and update the drivers.-Manage the share folders between company departments to make it easy access for employees.-Install and maintain computer software that meets employees need.-Install, Maintain, and Update the operating system.-Manage backup, security and user help systems.

Master'S Degree, Computer And Network Security

Baccalaureate Degree, Computer Science And Information; Baghdad