Fadi Handawi Email & Phone Number

Muhaisanah Fourth, Dubai, United Arab Emirates

• Reviewed and updated company practices, developed procedures, policies, manuals, and templates aligned with the requirements and standards of quality, as per Dubai excellence models.Reengineered work procedures.
• Prepared reports on non-compliance cases, improvement opportunities, recommended corrective actions, and monitored the closure of observations and non-compliance cases, and took corrective actions within the.
• Compiled KPI reports, including internal and external comparisons, to take actions and develop methodologies.
• Planned and monitored the implementation of training programs and workshops aimed at instilling a culture of excellence and raising awareness of quality requirements.
• Conducted benchmarking with leading international and local companies using best practices and prepared the implementation of a benchmarking plan.
• Prepared and developed the executive and operational plans and objectives of the training Center and trainers.

Dubai, United Arab Emirates

Participating in benchmarking studies with other institutions and entities to identify mechanisms for the development and improvement of implemented systems. Additionally, conduct surveys and questionnaires regularly to assess trainees' needs and provide suggestions for improvement.Implementing and monitoring logistical matters to ensure appropriate.

Dubai, United Arab Emirates

• Delivered training courses and workshops based on Approved training plan.
• Provided daily reports to the upper management in the section.
• Designed contents & layouts of the courses and Set all the courses details, including: dates, topics, outlines, and target group of trainees.
• Created brochures and training materials.
• Created testing and evaluation processes.
• Managed staff of classroom facilitators.