Fadi Khoury

Fadi Khoury Email and Phone Number

Cluster Director Of Residences @ Accor
United Arab Emirates
Fadi Khoury's Location
United Arab Emirates, United Arab Emirates
Fadi Khoury's Contact Details

Fadi Khoury personal email

n/a

Fadi Khoury phone numbers

About Fadi Khoury

Hospitality management professional with over 17 years of experience in hotel operations. Able to implement systems that optimize productivity and customer satisfaction, decrease vacancy rates and increase bottom line. Driven to manage hotel costs and boost revenue though flexible and innovative management techniques. Able to work with a variety of cultures under challenging work environments

Fadi Khoury's Current Company Details
Accor

Accor

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Cluster Director Of Residences
United Arab Emirates
Website:
accorhotels.group
Employees:
295
Fadi Khoury Work Experience Details
  • Accor
    Cluster Director Of Residences
    Accor
    United Arab Emirates
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  • Accor
    Cluster Eam | Director In Charge At Accor
    Accor Oct 2023 - Present
    Dubai, United Arab Emirates
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  • Accor
    Cluster Director Of Operations
    Accor Nov 2022 - Oct 2023
    Dubai, United Arab Emirates
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  • Accor
    Cluster Director Of Rooms - Mövenpick, Novotel & Adagio
    Accor Jul 2021 - Nov 2022
    Dubai, United Arab Emirates
    In charge of the hotel operations including, Front office, Housekeeping, security and spa & Recreation
    View
  • Accor
    Director Of Rooms - In Charge Of The Hotel Operations
    Accor Feb 2021 - Jul 2021
    United Arab Emirates
    * In charge of 299 keys in a 5 star Resort property.* Main lead in achieving Number 1 for the restaurant on Tripadvisor for Ras Al Khaimah (out of 477 Restaurants ) “Zaitouna House”.
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  • Accor
    Director Of Operations At Mövenpick Hotel & Apartments Bur Dubai
    Accor Feb 2019 - Feb 2021
    Mövenpick Hotel & Apartments Bur Dubai
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  • Mövenpick Hotels & Resorts
    Operations Manager In Charge
    Mövenpick Hotels & Resorts Apr 2017 - Feb 2019
    Mövenpick Hotel Apartments Al Mamzar Dubai
    • In charge of 180 keys rooms and apartments• Overseeing the overall day-to-day hotel operations to a five-star standard, including Revenue Management, Housekeeping, F&B, Front Office, engineering and all aspects of guest services• Ensure up-keeping of the hotel’s status as a luxury and unique boutique accommodation.• Staying up-to-date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized.• Controlling expenses, recommend and measuring implements.• Manage the operational costs to agreed levels in conjunction with the relevant HOD’s.• Exceeding expectations and achieving aggressive goals.• Responsible and accountable for the financial performance of the facility.
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  • Mövenpick Hotels & Resorts
    Front Office Manager
    Mövenpick Hotels & Resorts Oct 2013 - Apr 2017
    Mövenpick Hotel Ibn Battuta Gate Dubai
    • In charge of 396 keys in a 5 star property.• Main lead in achieving Number 1 for the hotel on Tripadvisor for Dubai (out of 510 hotels).• Responsible for all day to day activities involving the front desk, concierge team, valet, Mövenpick Hotels & Resorts DWC Airport counter, health club, spa, kids club, business center, guest relation, executive lounge floor and guest service center (operator) for three sister hotels.• Overseeing a total 112 team members throughout all departments.• Part of pre-opening team that aided in successfully preparing the hotel for the opening period.• Member of Executive Team involved in budgeting and strategy for yearly operations. • In charge of establishing and monitoring cost and expense control systems, as well as procedures to ensure budgeted operating results are achieved through implementing revenue generating proactive activities. • Monitoring of guest satisfaction through internal and external portals, such as VEOS, Tripadvisor and IQ Audits.
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  • Moevenpick Hotels & Resorts
    Assistant Front Office Manager
    Moevenpick Hotels & Resorts Jan 2012 - Oct 2013
    Mövenpick Hotel Deira - Dubai
    • In charge of 215 keys in a 5 star property.• Aided Front Office Manager in day to day operations of front desk, concierge, Mövenpick Hotels & Resorts Dubai International Airport counter and health club.• Part of pre-opening team involved in the contracting, operational systems and creating standard operating procedures for the team.• Involved in the recruiting and training of new team. • Responsible for cascading information from the Front Office Manager to all team members and different team shifts throughout the day.• In charge of enrollment and tracking of all trainings undertaken by the team. • Responsible for the daily rate check and upgrade report.• Overlooking and implementing the weekly roaster for front desk team.
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  • Mövenpick Hotels & Resorts
    Night Manager
    Mövenpick Hotels & Resorts Nov 2010 - Jan 2012
    Mövenpick Hotel Deira - Dubai
    • Successfully established the Front Office night check system activities, including the rate check report, discrepancies and upselling programs.• In charge of all night activities, including 2 restaurants and 1 bar. • Responsible for night audit by running the night in Opera, Micros etc ..• In charge of all revenue procedures in regards to "no show" policies. • Ensuring the night report for the hotel was completed and distributed to relevant parties.• Key driver for upselling program.• Responsible for the PM accounts relevant to rooms. • Responsible for the competitors report and the figures.
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  • Marriott Hotels
    Front Desk Supervisor
    Marriott Hotels Dec 2006 - Nov 2010
    Jw Marriott Deira - Dubai
    • In charge of 351 keys in a 5 star property.• Responsible for planning and implementing the weekly roster for the team. • In charge of monitoring and requesting for purchase of required items need for the operations of the front office department. • Updating the daily up selling activities performed by the team.• Updating and monitoring the Marriott reward program.• Covering Night Manager`s day off by undertaking the activities performed by the Night Manager, including 7 restaurants and 1 bar. • In charge of running the night audit on a daily basis.
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  • Le Meridien Hotels & Resorts
    Receptionist
    Le Meridien Hotels & Resorts Dec 2005 - Dec 2006
    Le Meridien Hotel Lattakia- Syria
    • Planning and coordinating all promotional activities. • Ensure all guests are escorted to their room. • Assist the concierge department with any requirements.• Escort and assist VIP and TOP VIP guests.• Cover Guest Relations desk when required.• Assisting guests with any airline ticket requirements.
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Fadi Khoury Skills

Hotel Management Front Office Guest Recovery Guest Service Management Guest Booking Reservations Concierge Services Transportation Spa Fitness Center Telephone Reception Performance Reviews Rooms Division Pre Opening Resorts Micros Hospitality Management Hospitality Industry Hospitality

Fadi Khoury Education Details

  • Lattakia State Hotel Institute
    Lattakia State Hotel Institute
    Major In Reception And Hotel Management.

Frequently Asked Questions about Fadi Khoury

What company does Fadi Khoury work for?

Fadi Khoury works for Accor

What is Fadi Khoury's role at the current company?

Fadi Khoury's current role is Cluster Director Of Residences.

What is Fadi Khoury's email address?

Fadi Khoury's email address is fa****@****ick.com

What is Fadi Khoury's direct phone number?

Fadi Khoury's direct phone number is +33 1 55 63 *****

What schools did Fadi Khoury attend?

Fadi Khoury attended Lattakia State Hotel Institute.

What skills is Fadi Khoury known for?

Fadi Khoury has skills like Hotel Management, Front Office, Guest Recovery, Guest Service Management, Guest Booking, Reservations, Concierge Services, Transportation, Spa, Fitness Center, Telephone Reception, Performance Reviews.

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