Key Responsibilities:Subject Matter Expertise: Provide expert advice to maintain operational risk management practices aligned with regulatory standards, tailored for decentralized model.Operational Risk Framework: Collaborate with Risk, Compliance, and business units to optimize and embed the Operational Risk Management Framework, supporting the Chief Risk Officer (CRO) in implementing the risk strategy.Project Risk Assessment: Work with business change and IT project teams to assess risks throughout project lifecycles, spanning traditional and agile methodologies.Team Leadership: Lead, develop, and coach a team of Risk professionals to deliver operational risk expertise, ensuring effective support to the business.Risk Identification and Strategy: Identify emerging non-financial and operational risks, partnering with the business to develop monitoring and control strategies.Governance and Reporting: Own and optimize governance materials and internal reporting processes, providing proactive insights on the bank's operational risk profile to senior stakeholders.Collaboration and Relationship Management: Foster positive relationships with UK and Group functions, enhancing collaboration and support across operational risk management initiatives.Delegation and Representation: Act as delegate for the CRO in governance committees and project steering groups as needed.Training and Development: Develop and deliver Operational Risk training to enhance capabilities within the first and second lines of defense.

Essential Duties:Operational Risk Mapping: Continuously monitor and update the Operational Risk Map of the Bank. Gather information through employee interviews, audit reports, workshops, and anomaly reviews. Input data into a database, analyze it, and propose control measures. Ensure all operational risks are identified, assessed for severity and frequency, and appropriately controlled.Loss Event Database: Maintain a database of loss events experienced by the Bank. Collect data from operational units, departments, and insurance records. Ensure compliance with international standards for operational risk measurement.Control Assessment: Evaluate current control measures across the Bank, including physical controls, segregation of duties, approvals, reconciliations, etc. Recommend enhancements or new controls to minimize operational risks effectively.Risk Mitigation Techniques: Review and adjust existing risk mitigation strategies such as outsourcing and insurance policies. Assess contracts and policies to ensure alignment with operational risk management objectives.Business Continuity Planning: Develop contingency plans and strategies to manage operational loss events. Evaluate various scenarios and propose robust approaches to maintain business continuity.Additional Responsibilities: Perform other related duties as assigned within the broader functional responsibilities outlined above.

Main Duties and Responsibilities:Oversight and Implementation of Reporting Activities: Ensure adherence to reporting guidelines across RCSA's business operations.Support in Reporting and Investigation: Assist branches and departments in reporting operational risks, potential loss events, and internal compliance failures. Conduct investigations as necessary.Coordinate Risk Assessments: Collaborate with business units to conduct risk assessments in accordance with RCSA policies.Mitigation Strategy Support: Aid business units in developing and implementing mitigation strategies where required.Risk Register Consolidation: Compile and maintain a consolidated risks register. Report on the progress of mitigation measures.Business Continuity Planning (BCP): Assist branches and departments in developing and managing Business Continuity Plans (BCP).BCP Awareness: Promote awareness of BCP among all RCSA staff within assigned areas.Fraud Management Coordination: Coordinate the implementation of Fraud Management Policy within assigned branches/departments.Training Enhancement: Integrate lessons learned from risk events into training materials.Branch Visits and Training Coordination: Conduct regular visits to branches to coordinate annual risk refreshment training sessions.

Job Summary:Study and analyze credit files to provide recommendations to the credit department, oversee debtor account movements in branches, and manage client relationships effectively.Job Essential Duties:Customer Credit Advisory: Provide advice and assistance to customers applying for credit facilities.Trade Finance Operations: Manage trade finance activities, including letters of guarantee and letters of credit.Client Relationship Management: Act as a liaison between clients with substantial financial needs and the Head Office.Credit Assessment: Conduct interviews with credit applicants to evaluate the acceptability of credit and financial risk ratios.File Documentation and Analysis: Document and analyze applicants' financial files for submission to the Head Office for approval.Customer Relationship Development: Cultivate and enhance customer relationships by understanding and addressing their financial needs.Debtor File Management: Review debtor files and collateral to ensure compliance with margin requirements and renew necessary documents.Collections Oversight: Recommend actions on overdue loans and manage collections processes where necessary.Compliance Verification: Ensure all operations adhere to regulatory requirements and internal policies.Anti-Money Laundering (AML) Oversight: Detect and report any suspicious transactions related to money laundering activities.Client Visits and Follow-Up: Visit debtor clients to gather necessary documentation and conduct follow-up as required.Signing Authority: Hold "B" signatory authority for certain transactions as delegated.Personal Traits:  - Solid understanding of legal, accounting, and banking principles.  - Demonstrates initiative, strong communication skills, and commercial acumen.  - Proficient in analytical thinking to assess financial risks effectively.

Main Missions:• Receiving clients and directing them to best for them of our bank's products.• Verifying all docs in file and signed by clients and matching CIF on the System.• Prepare all the financial and logical studies & required documents for the SME client after get the first approval & send it to the credit department.• Checking all new recently opened accounts & sending signature specimen to back office for scanning.• Helping opening new credit accounts & retail products along with follow up.• Signing on behalf of the bank on all signed contracts with clients.• Doing internal power of attorney for opened accounts, receiving external POA after verifying its validity & compatibility confirmation with legal department.• In charge of VIP clients and follow up regarding their accounts, as I am often making visits to their offices to deliver cards, collect missing documents & signatures, etc• Settling all deceased accounts after collecting all legal docs.• Ordering new Debit/ATM cards, delivering them to clients and helping them on how to use it.• Marketing and selling all retail bank products and services by directing clients to what’s best for them• Preparing in details all documents for credit file to sell a personal loan or a line of credit/credit cards to be shown to manager & get approval on it.• Executing products sales on the bank system.• “B” signatory authority.• Printing and checking all daily journals for :Other Missions:• Safe deposit boxes rental and daily visits.• Closing clients accounts.• Maintaining clients file & organize them properly.• Issuing bank certificates for account balances.• Delivering bank statements after verifying client's signature.• Working on missing passbooks cases.• Communication with clients & responding to their inquiries.

Main Missions:• Monitoring all kinds of discount bills.• Follow up the maturities and account status and sending reports to the credit dept.• Receive the final approval then precede the loan to the client.• Develop & maintain systems to establish & track service standards related to Discounted Bills Operation.• Manage doubtful or non-performing loans to minimize potential loss to the bank.• Follow-up the bank’s corporate / commercial business in the local market with some reference to the regional markets in line with the Bank’s set strategies, goals and objectives.• Review regularly with audit department the performance of the Division & take appropriate action when deemed necessary.• Review the risk levels of non-performing loans referred to the unit to develop appropriate course of action.• Monitor the follow-up of all agreed work out agreements for settlement of debt & their adherence by borrowers to avoid further losses.• To ensure an optimum professional level of service is provided to all customers of the commercial banking division.• “B” signatory authority.

Greet customers and attend to their needs by executing all kind of daily cash/counter operations within authorized limit, in compliance with existing regulations and internal policies. This includes: • Paying and receiving cash (after checking authenticity of bank notes)• Carrying out deposit and withdrawal operations• Accepting payments and verifying funds• Depositing and purchasing Bank Audi and other banks’ checks• Issuing and/or paying banker and certified checks• Performing transfers operations (incoming and outgoing)• Executing foreign exchange operations• Accepting loan reimbursements and credit cards payments• Executing retail operations on the system• Updating passbooks• Making inquiries on the system (statements, funds availability, etc.)• Check customers’ identification and signature while executing all operations to ensure that security measures are respected.• Review daily branch records at the end of the day by comparing advices to journals.• Handle cash inventory and prepare daily cash register.• Assist in ATM replenishments in coordination with the Counter Supervisor.• Detect and report suspicious money laundering operations to the Counter Supervisor and/or Assistant Branch Manager and/or Branch Manager according to the anti-money laundering procedures of the Bank.• Assist in the training of the Bank’s trainees by providing support, explaining processes and procedures, and controlling their work.• Assist in the delivery of the mail to customers (account statements, etc), by contacting them and providing them with their mail when they come to the branch after proper identity

* Gained a general overview of the bank.* Rotated from department to department to get better understanding of their daily duties.

• Updating employee files.• Communicating with various locations on a daily basis.• In charge of leave requests and change of status information.• Maintaining employee database.• Assisting the department in carrying out various HR/Personnel programs and procedures for all employees.• Managing the administration of the Payroll and compensations. • Maintaining and managing department files and the HR Database.• Supervising and assisting in the control of attendance and time shifts in addition to leave requests.• Prepare regular personnel reports and statistics.• Prepare and develop internal rules and regulations and follow up on their application.• Arranging and organizing of staff related events.• Handling confidential material on a regular basis.• Working on drafting an employee hand book.• Coordinating with Medical Company regarding referrals and employee data.• Monitoring and keeping track of attendance reports.• Ensure Compliance with Policies & Procedures.• Conducting exit interviews.• Insuring the implementation of the policies & procedures related to the HR department.