- Follow up on provided quotations to new customers.- Discuss your quotation, and competitor's quotation and compare details if the customer is still undecided about booking with our company- Expedites the resolution of customer problems and complaints.- Respond to incoming queries and ensures the resolution of service- Identifies advantages and compares organization’s products/services.- Sell value-producing transportation and logistics services and solutions- Prepare and attend client meetings- Interact and negotiate with carriers for individual and long-term contracts- Give good know-how of the service providers and customers- Assist new customers to complete company booking process- Prepare daily, weekly and monthly sales reports and plans.- Increase sales while meeting targets, be able to obtain necessary services and rates.- Manage sales leads and inquiries through the various stages of the sales process.- Meet and exceed target set in terms of contributing and generating revenue for the department.- Maintain records of customer details / sales visits.- Identify potential customers and register opportunities- Regularly visit existing accounts validate our service levels and develop new revenue streams.- Negotiate with the accounts as per price guidelines given, looking to maximize profits.- Follow up on customer communications in a timely and professional manner.

• Responsible for inbound activities (Excursions/MICE/hotel reservations/transfers/visas etc. • Responsible for local corporate sales to target incentives and events • Experience of using the Amadeus and B2B online systems. • Produce monthly sales reports and updates to manager and general manager • Managing and exhibiting at selected trade shows• Attend various conferences and exhibitions • Generate sales from all selected markets, and achieve set targets – current sales target exceeding 7 million • Create and introduce new packages • Setting and arranging meetings and conducting face to face meetings • Maintain and build strong networks and working partnerships with local hoteliers and suppliers • Gather customer feedback and market intelligence from external sources in order to feel the pulse of the market trends, stay ahead of competition and meet customer’s needs • Responsible to contract with overseas agents wholesales and online systems• Responsible for marketing inbound products locally and internationally • Handle customer complaints, dealing with customer enquiries, ensuring complete customer satisfaction • Continuously driving customer excellence across the organization.• Working understanding and implementation of social media campaigns to aid in the selling and marketing process.

Work closely with Operation Team to ensure proposed best offers negotiations meet the Financial needs of the clients.Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.Responsible for the performance and development of the Account Executives.Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.Assists in the development and implementation of marketing plans as needed.Initiates and coordinates development of action plans to penetrate new markets.Provides timely feedback to High management regarding performance.

• Adding more reliably productive Travel Agencies• Optimizing the xml connectivity with the Travel consolidators• Punctuating and regularizing the payment collections• Supporting operation team to meet the aspired service quality gripping the loyalty & the interest of the existing and potential travel agencies• Promoting our competitive online products• Constant Sales reports of my assigned markets in terms of the competition, corporate movements, political and economic progressions.• Constant comparisons with the existing competitors & reporting any rate disparities, potential hotels and the highly demanded destinations to the inventory team to enhance our competitive edges• Trustable and professional good relationships with the senior management and colleagues

Established relationships with key decision-makers within customer's organization to promote growth and retention.Collected data and performed customer needs analysis.Helped incorporate product changes into marketing message to drive customer engagement and firm profits.Performed research to uncover potential target areas, markets and industries.Negotiated, prepared and signed contracts with clients.Reached out to potential customers via telephone, email and in-person inquiries.Scheduled promotional activities in accordance with available inventory and staff resources.Negotiated and closed long-term agreements with new clients in assigned territory.Consulted with product development teams to enhance products based on customer data.

•Analyzing market, main players and competitors on daily basis.•Creating portfolio of potential customers in different regions.•Managing sign up and verification process for new customers•Analyzing new/existing customer behavior for technical improvement, product development and increase of sales•Providing support in terms or system education and operational issues•Escalation point for Credit Control and technology issues with customers•Following sales performance on daily basis and monthly/quarterly•Providing sales forecasts, sales budget proposals and commercial proposals for customers in the territory•Making commercial decisions on a daily basis to ensure strong customer base and business mix in the territory•Following up on weekly tasks with decreasing, lost, top booking clients