Excellent Product KnowledgeEnsure Follow-ups are always completeAverage Gross Profit $4200 per unit including F&I profitStrong Front End Average $2500- $10500 new and usedAVG 10-12 vehicles per month sold/delivered new & usedVAUTO- inventory control processes, pricing, appraisals, inventory turn and investment dollars Responsible for the acquisition of Used Vehicles/ lease buyouts/appraisalsConstantly Monitoring SRP and VDP. Converting % to ensure online presence of our vehiclesAverage gross per unit Used Department vehicles sold is $4300 for 2020Over 50 units sold per month since Jan 2020 Used DepartmentTrain new hires on product knowledge and best practices to achieve strong sales results

Reporting to the Sr. Regional Director of OperationsSales targets $10million a year, exceeded 1st year sales targets by 10% with 25% marginLead all multi-unit stores, Halton Hills, Vaughan Mills and the distributionOversee the Logistics of Canada's distribution sales for all DKNY products in storesManage and motivate direct store managers to accomplish established Operational goals /sales metrics (Gross Profit Margin, Productivity, Health and Safety, Customer Service and Employee Relations)Ensure forecasting is updated for busy seasons to project sale KPIs per store needsIncreased monthly sales targets in menswear and footwear by over 7% in 2013 & 2014Accomplished two store opening for Canada in one year with meeting budget constraintsResponsible for managing elements of the budget including labour costs, maintenance and payrollEnsure proper training and communication regarding company updates are presented quarterly to staffMonitor inventory controls for all of Canada store operations and distribution Lead the marketing team at DKNY benefits for employee discount with Rogers

Oversee the operations on all areas of various departments of the distribution & Vaughan StoreResponsible for store operations daily while managing the floor to help boost sales volumesDelivered a 15% increase each year from a budget of $30 million annually with 45% marginSustained a high performing team with recognitions from senior directors and VP quarterly Held one on ones and weekly team meetings with staff to focus on goals, development and consistencyTrained employees on consultative selling and customer satisfaction monthly to increase profitsProvided sales reports to senior operations weekly on calls or by email to ensure KPI are metCoached and developed 20 sales personnel and increased output by 15% monthlyEvaluated the weaknesses of store Improved client satisfaction by 50% by survey feedbackBoosted efficiency by 40% reduced theft in store shrink reduced from 8% all the way down to 2% yearly

Sales Manager AMERICAN EXPRESS, 2008 - 2009Industry: FINANCEDeveloped and redesigned products to meet the goals and objectives of the organizations retention rate percentage. Responsible for respective departments overall performance.Lead and maximized ecommerce sales.Analyzed and monitored sales and revenue generation through website traffic. Developed,enforced and ensured adherence to policies and procedures.Sales ConsultantAMERICAN EXPRESS, 2006 - 2008Industry: FINANCEFacilitated sales segments to associates on team. Retained 2500 customers in 2007 by providing a fee free card with rewards. Reviewed the hiring process and made suggestion on sales targets to enhance productivity. Enhanced Prospective customer with product knowledge relating to all American Express cards Benefits and Services. Worked with Marketing to enhance product positioning and key selling benefits. Analyzed different sales techniques and implemented methods on consultative selling for inbound calls. Reviewed the hiring process and budgets to improve gaps in productivity. Learning FacilitatorAMERICAN EXPRESS, 2004 - 2006Industry: FINANCEOperated numerous programs to tenure reps and managers, provided one on one feedback sessions to improve productivity. Floor walked as a content expert for on job training classes. Analyzed team results, identified gaps and made recommendation for improvements. Facilitated sales products to new hires. Monitored inbound calls for quality performance. Provided assistance with train the trainer by facilitating key business segments on the floor. Handled escalated calls in a supervisor capacity to improve productivity on the floor. Conducted hiring strategy meetings with hiring managers; assisted in the development of recruitment. Demonstrated knowledge and experience with adult learning to successfully lead the hiring group.