Fadila Emam Email & Phone Number

As a Digital Operations and E-Commerce Manager at el3edad.com, I manage website operations, lead a dynamic team, and optimize our presence on platforms like Noon and Amazon. I specialize in market research, order tracking, and using Google Sheets for data-driven decision-making. My focus is on driving efficiency, enhancing our digital strategy, and ensuring seamless coordination between technology, marketing, and sales.

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  Ecommerce Manager

  El3Edad.Com العدد.كوم

  Oct 2023 - Present - Cairo, Egypt

  E-Commerce Manager and Digital OperationsKey Responsibilities:1- Website Management:Oversee and manage the day-to-day operations of the company's website, including regular updates and maintenance to ensure accuracy and relevance of content.Ensure the website is user-friendly, up-to-date, and reflects the company’s brand and product offerings.2-Team Leadership:Assign tasks to the team, set clear objectives, and provide guidance to ensure the successful completion of projects.Monitor team performance, provide feedback, and foster a collaborative working environment.3-Marketing Research:Conduct thorough market research to identify trends, customer preferences, and competitive landscape.Analyze data to develop actionable insights that inform marketing strategies and business decisions.4-E-Commerce Management:Manage and optimize the company’s presence on e-commerce platforms such as Noon and Amazon.Coordinate product listings, pricing strategies, and promotional activities to maximize sales and visibility on these platforms.Track and analyze sales performance on e-commerce platforms, adjusting strategies as necessary to meet business goals.5-Order Tracking and Sales Coordination:Monitor and track customer orders from placement to fulfillment, ensuring timely and accurate processing.Communicate order status and any issues to the sales team, enabling them to provide updates and support to customers.Collaborate with the sales team to ensure seamless integration of order management with overall sales strategies.6-Google Sheets Management:Utilize Google Sheets for data organization, tracking, and reporting to support various operational activities.Develop and maintain spreadsheets that capture key metrics, track project progress, and assist in decision-making processes.Ensure data accuracy and integrity in all Google Sheets used for operational management.