Fadi Mansour Email & Phone Number

Oversaw operational and financial activities for 22 locations generating more than $130 Million annually.• Led and developed a team of 22 General Managers and a team of more than 500 partners.• Delivered strong sales results by ensuring consistent store standards, high levels of customer service andexecution of key company initiatives.• Supported multiple districts by providing extra coverage or resolving complex issues to ensure businesscontinuity.• Focused on expense control through P&L in key areas such as labor, supplies and other controllablelines.• Ensured the safety and security of company assets, guests, pets and partners.• Recognized as elite achiever with consistent ranking in the top 25 in the company.• Trained and supported new District Managers through the onboarding process.

Directed Operational and Financial aspects of 15 locations,generating more than $70 million annually.-Lead and develop a team of 15 store leaders and a team of more than 400 associates.-Drive sales through consistent store standards,customer service and execution of key company initiatives.-Promoted operational excellence and execution across PetSmart's policies and procedures.-Focus on expense control through P&L in key areas such as labor,supplies and other controllable lines.-Ensures the safety and security of company assets, customers,pets and associates.-Interacts with Regional team to share practices and deliver results.-Models and fosters an environment of excellence in customer service.-Planning and coordinating for future business needs including succession planning and new stores.-Partnered with Loss prevention and Human resources to make best business decisions.

Directed Operational and Financial aspects of 18 location through the focus on Services.-Drive sales through consistent customer service,safety,staffing,training in services.-Lead and developed a team of 18 direct reports and an overall team of 500 associates.-Promoted operational excellence and execution across PetSmarts policies and procedures.-Ensures the safety and security of company assets,customers,pets and associates.-Collaboratively interacted with District Manager on business needs,opportunities,successes to deliver overall results.