Working in a team to improve and maintain the performance and design of the organisation's website using HTML, CSS, WordPress, JavaScript. Making it easier for visitors to navigate which adds to the overall user experience and success of the organisation which in turn expands their reach.

● Managed high-volume student and customer queriessimultaneously through effective multitasking and excellentcommunication.● Learned marketing skills, effectively reaching out to my targetaudience on social media, reaching and retaining over 2,000 likesand followers● Delivered key academic concepts using engaging teachingmethods with technology, improving student understanding

Facilitated seamless communication and access to essentialservices for the community by providing accurate translations ofcritical documents.● Resolving issues through phone calls. Implemented efficientbooking management techniques resulting in smooth appointmentscheduling, improved customer satisfaction, streamlined servicedelivery.

Actively contributed to enhancing students' learning experienceand progress through support in delivering effective lessons andfostering ongoing development with the class teacher● Acted as main contact for students, parents and tutors● Prioritized incoming communications to filter out basic requestsand minimize disruptions.

Supported teaching staff in the delivery of education,demonstrating a proactive approach to responsibilities.● Provided academic support for small groups of students,showcasing attention to detail in academic tasks.