Fady Assaad Michael
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Fady Assaad Michael Email & Phone Number

Director of Consumer Services at Sky at Sky
Location: London, England, United Kingdom 9 work roles 2 schools
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Current company
Sky
Role
Director of Consumer Services at Sky
Location
London, England, United Kingdom
Company size
24780 employees

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Fady Assaad Michael is listed as Director of Consumer Services at Sky at Sky, a with 24780 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Fady Assaad Michael.

Fady Assaad Michael previously worked as Director of Consumer Services at Sky and Head of Service Strategy & Performance at Sky. Fady Assaad Michael holds Masters, Mba from The American University In Cairo.

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Email format at Sky

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Sky

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Profile bio

About Fady Assaad Michael

Capitalise on analytics, process innovation and technology to improve customer experience and service economics for Sky consumer services (BB&Talk, Mobile and TV/Q).Deep and broad experience in the Telecommunications & Entertainment sector:(Fixed-line Broadband & Voice, OTT and Mobile). With more depth in QoS, Service Management, Provisioning and Assurance. Hands-on experience in diversified business disciplines:+ Business Analysis, Analytics, Data Science, Market Analysis & Process Analysis+ Strategy formulation & Objectives Cascading+ Business Planning, Profitability Improvement & Capital Budgeting+ Roadmap Management & Resource Management.+ Programme Management, Restructuring, Change Management & Cross-functional Team Leadership+ Performance Measurement (Scorecards), Management & Improvement (Six Sigma)

Current workplace

Fady Assaad Michael's current company

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Sky
Sky
Director of Consumer Services at Sky
united kingdom
Website
sky.com
Employees
24780
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9 roles

Fady Assaad Michael work experience

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Director Of Consumer Services

Current
Sky

London, United Kingdom

Capitalise on analytics, process innovation and technology to improve customer experience and service economics for Sky consumer services (BB&Talk, Mobile and TV/Q).

Oct 2018 - Present

Head Of Service Strategy & Performance

Sky

London, United Kingdom

To provide ownership for key existing services: BB&T, Mobile and Video Distribution. Connect all internal/external parties and customers / suppliers of each service to provide a coherent view of how each service is performing. Look at how to evolve and improve our services with new ideas, capabilities and technologies. Rely on solid capabilities in data analytics and business analysis, that provide an end to end management view of our overall performance and enables to investigate issues and opportunities with the full power of data.

Jan 2017 - Sep 2018

Head Of Planning & Performance

Bskyb

London, United Kingdom

Jul 2012 - Dec 2016

Senior Project Manager

Bskyb

London, United Kingdom

Jun 2011 - Jul 2012

Senior Business Analyst

Egynet
Apr 2008 - May 2008

Business Analyst

Egynet
Feb 2004 - Mar 2008

Electronics Engineer

Psd
Aug 2003 - Jan 2004
Team & coworkers

Colleagues at Sky

Other employees you can reach at sky.com. View company contacts for 24780 employees →

JH John Harvey John Harvey Colleague at SkyAndover, England, United Kingdom View → MC Magdi Cisa Cism Cippe Ccsp Magdi Cisa Cism Cippe Ccsp Colleague at SkyGermany View → JM Joseph Mclachlan Joseph Mclachlan Colleague at SkyGreater Glasgow Area, United Kingdom View → DB Dan Bayley Dan Bayley Colleague at SkyWest Sussex, England, United Kingdom View → JB Jonathan Bower Jonathan Bower Colleague at SkyKirkcaldy, Scotland, United Kingdom View → SS Steve Singh Steve Singh Colleague at SkyLondon, England, United Kingdom View → EC Emma Cotton Emma Cotton Colleague at SkySheffield, England, United Kingdom View → SP Steve Price Steve Price Colleague at SkyLondon, England, United Kingdom View → HK Henni Koyack Henni Koyack Colleague at SkyUnited Kingdom View → AT Annie Turner Annie Turner Colleague at SkyHyde, England, United Kingdom View →
2 education records

Fady Assaad Michael education

FAQ

Frequently asked questions about Fady Assaad Michael

Quick answers generated from the profile data available on this page.

What company does Fady Assaad Michael work for?

Fady Assaad Michael works for Sky.

What is Fady Assaad Michael's role at Sky?

Fady Assaad Michael is listed as Director of Consumer Services at Sky at Sky.

Where is Fady Assaad Michael based?

Fady Assaad Michael is based in London, England, United Kingdom while working with Sky.

What companies has Fady Assaad Michael worked for?

Fady Assaad Michael has worked for Sky, Bskyb, Logic Management Consulting, Egynet, and Psd.

Who are Fady Assaad Michael's colleagues at Sky?

Fady Assaad Michael's colleagues at Sky include John Harvey, Magdi Cisa Cism Cippe Ccsp, Joseph Mclachlan, Dan Bayley, and Jonathan Bower.

How can I contact Fady Assaad Michael?

You can use AeroLeads to view verified contact signals for Fady Assaad Michael at Sky, including work email, phone, and LinkedIn data when available.

What schools did Fady Assaad Michael attend?

Fady Assaad Michael holds Masters, Mba from The American University In Cairo.

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