Fady Jaradat Email & Phone Number

Kuwait

Experienced Operations and Information Security Consultant | Infrastructure Architect | Team Leader🔹 Trusted advisor providing strategic consultation to ZKT in operations and information security, ensuring top-tier yearly planning, budgeting, and RFP development.🔹 Spearheaded intricate infrastructure and security projects, upholding the highest standards to ensure operational integrity.🔹 Led backend admin teams to streamline collaboration, reducing incident resolution time by 70%.🔹 Crafted comprehensive documentation and guidelines, optimizing processes and enabling proactive risk management.🔹 Redefined data center standards, enhancing scalability, DR readiness, and security profiles.🔹 Key decision-maker in the Change Advisory Board, driving strategic changes and innovation integration.🔹 Designed and implemented disaster recovery data centers crucial for Business Continuity Management.🔹 Anticipated system utilization patterns, maintaining near-zero vulnerability environments with 99.9% services uptime.🔹 Proficient in vulnerability management systems and breach simulation tools, enhancing security posture.🔹 Expert in IT infrastructure planning, security policy development, and data standards enforcement.🔹 Automation advocate, enhancing engineer efficiency while maintaining high-security standards.🔹 Ensured backend security compliance with ISO 27001 standards, adapting to evolving threats.

Kuwait

During my tenure as a System Engineer, I collaborated within a highly skilled team to orchestrate daily IT operations and actively contribute to the planning and execution of new projects. In addition to this, I:• Played a key role in implementing ISO 20000 standards, ensuring adherence to international IT service management best practices.• Assumed responsibility for the management of daily tasks associated with Active Directory (AD), Exchange, and Citrix XenApp environments, ensuring seamless functionality and optimal performance.• Provided adept support for senior management, promptly addressing critical issues and incidents to minimize disruptions and maintain operational continuity.• Vigilantly monitored and maintained network and software components, adhering rigorously to established guidelines and industry best practices to uphold system integrity and security.• Successfully managed and troubleshooted client infrastructure deployed on VMware and Hyper-V platforms, resolving issues promptly to minimize downtime and optimize system performance.

- Provide quality support for corporate customers.- Troubleshooting problems with servers and clients.- Escalate and resolve critical alerts to 3rd parties.- Writing documentations and team guidelines.- Performing Daily tasks which supposed to keep our main site updated and ensure the peak performance for it (www.weightwatchers.com)- Trouble shoots customer problems in forms of phone calls, online communication.- Anticipated utilization patterns, their effect on system availability and performed maintenance programs following company and vendor standards- An administrator for more than 2000 switches and routers.- Monitor and troubleshooting all backbone and network devices (Cisco Core switches and routers).- Troubleshooting for MS Exchange servers and Active Directory.- Administration for EFT and Control-M software.- Good dealer with networking monitoring tools, like Solar Winds, NetBotz, SecureID, KeyNote, SCOM.- Maintain and troubleshoot network management solutions including but not limited to: Load Balancer (F5), Active Directory, DNS, DHCP, WINS, AD RMS, AD LDS, AD FS, CISCO routers and switches, FW, VMware ESX, V-Sphere, - Monitoring servers room using advanced monitoring tools, like Netbotz- Working with many system engineering tools: Microsoft Exchange, VMware, EFT, Control-M automation solution, and NetVault Backup solution.

 Training international courses of the networks and maintenance of: CCNA : CISCO Certified Network Associate CCNP : implementing IP routing course MCSE: Microsoft Certified Systems Engineer MCITP: Microsoft Certified Information Technology Professional (Enterprise admin and server admin) A+: Maintenance

Joradn - Amman

 Managing network hosts and servers over two sites in Amman and Irbid. MS AD infrastructure and Group Policies. Planning, maintaining and configuring network infrastructure (DNS, DHCP, RRAS, RIS). Configuring network security using ISA 2006. Configuring and installing Cisco routers and switches Configuring and managing VPN. Installing, managing ,securing and configuring wireless network,