• Leading the e-learning content projects for the new Egyptian Ministry of Education vision related to Egyptian Knowledge Bank• Manage and coordinate multi-function project teams with 180 internal resources and third parties/vendors for the flawless execution of projects.• Ensure that all projects are delivered on-time, within scope and within budget.• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.• Ensure resource availability and allocation.• Develop a detailed project plan.• Use appropriate verification techniques to manage changes in project scope, schedule and costs.• Measure project performance using appropriate systems, tools and techniques.• Manage the relationship with the client and all stakeholders.• Perform risk management.• Establish and maintain relationships with third parties/vendors.• Create and maintain comprehensive project documentation.• Managing customer satisfaction within project transition period.• Conducting post project evaluation and identifying successful and unsuccessful project elements.

• Identify needs through a combination of user research, collecting feedback from stakeholders, diving into data, and competitive analysis.• Clarifies and articulates customer needs to ensure proposed solution is aligned to customer requirements.• Define product vision, objectives & roadmap then decomposes into a number of user stories and records it in the product backlog.• Develop business models• Provide maximum value by identifying the MVP & prioritize product and customer requirements.• Develops a structured development plan from Inception to Delivery and provides vision and direction to the development team.• Drive product discovery & development.• Measure the success, engage the customer to enhance conversion & Scale the product.• Work with Marketing in depth to create external messaging for product.• Defining targeted Persona's & high level persona use cases.• Builds analytics& Explores data to find new patterns and relationships to formalizes business processes.• Creation of resources and guidance for Sales/Marketing team.

Leading R&D efforts of education from its inception to develop a range of new products Building and implementing a detailed research work plan to fulfil department's research objectives Working to improve and expand company's products and services Providing technical leadership to direct and manage product development. Developing prototypes for range of products based on education technologies Integrate E-Learning products with each other and with other systems such as (SIS, LDAP and mail) Administering LMS and LCMS systems; Blackboard, Moodle, and eXact LCMS Handling pre-sales activities in the education business line

• Leading R&D efforts of education from its inception to develop a range of new products• Building and implementing a detailed research work plan to fulfill department's research objectives• Working to improve and expand company's products and services• Providing technical leadership to direct and manage product development.• Developing prototypes for range of products based on education technology• Conduct Presentations and POCs for the ITS’ educational technologies. • Handling pre-sales activities in the e-Learning business line; customer needs analysis, requirements gathering, demonstrating company strategy and product presentations, drafting proposals, bidding, qualification, customer meetings.

• Responsible for the creation, implementation and execution of Action Sales Plan. • Managing a portfolio of accounts• Using an existing network of industry contacts to generate new business.• Generate and maintain a credible forecast for accounts and territories and provide this information on a regular basis to Senior Management. • Serve as the primary customer contact for technical and business issues for those accounts and territories assigned. Work with Pre Sales Engineers on all technical issues.• Dealing with all aspects of a campaign

• Create Project Plans according to CMMI models.• Track resources utilization, monitoring, and controlling project progress.• Handle Development Life Cycle and Development Handbook.• Participate in proposal preparing and handling for respected prospects.• Prepare project sizing for new proposals and projects.• Handle pre-sales requests for supported products and services by e-Learning.• CMMI Appraisal Team Member

• Create SCORM Packages using WEBT.• Design and develop multimedia interactive objects using Adobe Flash CS3, Action Script 2.0 and Action Script 3.0• Design and implement e-Learning solutions using LAMP technology.• Develop Rich Internet Applications using Adobe Flash CS3, Adobe Flex, and Adobe Air.• Compose e-Learning courses• Administering LMS systems; Moodle, Fronter, and Learn eXact

• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.• Collaborate with agencies and other partners• Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns• Design, build and maintain social media presence• Design, build online content and marketing campaigns.• Setting up and optimising Facebook and Google Adwords campaigns• Maintain company’s Google AdSense account• Maintain and analyse the data from Google Analytics for the running websites• Leading the web development and design including UI/UX teams

• Design, develop and maintain SCCT website and SCCT Intranet (IntraZone). www.scctportsaid.com• Responsible for designing company brochures, and presentation demos.• Design and Implement web applications to interact with ERP System.• Manage the servers' environment and ensuring smooth operation.• Manage Active Directory services.• Manage Exchange services.• Manage Backup services• Manage networking infrastructure services.• Manage standard data backup infrastructures.• Manage Troubleshoots networks, systems, and applications to identify and• Correct malfunctions and other operational problems.• Working on HP and SUN servers

• Design and implement applications using Flash Action Script to simulate (movement and timing) physics and chemistry interactive experiments to be a value added to e- learning solutions• Design websites graphics, logos, banners, intros and animation• Design all printed materials Brochures, Flyer, Poster, and ads• Analyze , design, and develop web solutions using ASP, PHP, MS SQL Server, and MySQL• Participate in analyzing, designing, developing, and implementing desktop applications using C#.

• Responsible for H\W and S\W, backup, troubleshooting.• Responsible for network installation and maintenance.• Responsible for maintaining the stability of computer systems, Intel servers, and provide periodically reports.• Design and develop a Flash Application (Action Script, ORACLE) to display the operation monitoring status to the employees using LCD plazma screens.

• Design and develop websites using ASP, MS SQL Server, and MS Access• Design graphics for web and desktop applications• Design logos, and company profile• Design Advertisements, brochures, posters, and newspaper ads using Adobe Photoshop• Design interactive flash movies and intros using Adobe Flash 5