Fady Khalil Email & Phone Number

Roadmap IT process improvement initiatives and timelines and manage day-to-day tasks by liaising with external IT vendors for additional database management and troubleshooting support. Ensure corporate compliance with relevant security standards and regulations such as ISO 27001; Monitor internal resources to detect, respond, and prevent cyber-attacks.Synthesize and analyze data from various cyber defense tools (e.g., IDS alerts, firewalls, network traffic logs) to support troubleshooting initiatives to address network issues and ensure optional solutions.Optimize the use of Microsoft Power Automate to automate IT tasks and improve efficiency.

United States

Implement up-to-date security tools and features including 2FA/MFA, and provide technical guidelines focused on phishing, passwords, malware/ransomware, information security, & social engineering topics. Support end-users regarding software and hardware issues; Document internal processes and SOPs to start a wiki on frequent technical problems and inquiries to increase service speed & efficiency.Conduct security analyst reporting for reporting/documentation; Examine employee devices & inspected flagged emails and attachments; Determined deviations from acceptable configurations, best practices, or policies to identify suspicious activity and remove possible threats.Exemplify superior written and verbal communication while troubleshooting, triaging, and resolving complex security, networking hardware/software, and data issues. Respond to user requests on a fast-paced team with a low margin of error; track results and optimize customer service performance based on feedback and findings.

United States

Handle all technical aspects of POS and computer systems, like troubleshooting and issues with the phone, internet, and computer systems.Responsible for hiring and on-boarding process which includes but is not limited to interviewing and training staff.

Implemented and taught lesson plans and instructions as directed by the absent teacher: consulted with the principal or other responsible staff if the lesson plan was not provided.Maintained a clean, respectful, and orderly classroom, and followed classroom and school procedures as directed by the school.Left notes or completed a Substitute Teacher Report Form for the regular teacher at the end of the teaching day.

Master'S Degree, Cyber Security Technology

Bachelor'S Degree, Archeology