Fady Makram Email & Phone Number

Cairo, Al Qahirah, Egypt

6Th Of October, Cairo, Egypt

6Th Of October, Cairo, Egypt

- Follow up with end-users to ensure the issue has been resolved. (Jobzella Egypt or Jobzella Saudi Arabia)- Hardware Installation in the rack "Servers, NVR, Storage, UPS, Switches".- Purchasing of IT Equipment and software in line within agreed budgets.- Working on Active Directory- Managing and monitoring of backups in multiple locations. Providing maintenance support and break-fix solutions.- Rack and stack "Cable management, labeling"- Prepare Laptops for new hires (installing windows and Drivers) and Email setup at Google G-Suite.- Repairing and replacing equipment as necessary.- Monitoring and maintaining computer systems and networks- Troubleshooting software/hardware issues (Windows server 2008:2016, PCs, workstations, Rack-mount)- Managing firewall pfSense (Creating firewall rules, routing, VPN client to site).- Managing ZK attendance as well as verdania attendance- Managing Elastix Call Center for VOIP

Cairo, Egypt

- Manage automated build and deployment CI/CD using “GitHub Actions or Jenkins” to reduce human error and speed up processes.- Developed automation and deployment utilities using Bash.- Bash Shell scripting for Automation and Backups.- Handle code deployments in all environments.- Work directly with the development team to test system integrity. - Design and implement build, deployment, and configuration management.- Build Docker images and ensure the quality and the functionality of Docker environments including maintenance and troubleshooting operations.- Fuelin APP Project depend on:(GitHub - Jenkins - Docker - AWS - RDS - Load balancer - Auto scaling - EKS - Secret Manager – CloudFront - S3 - Privet VPS - Helm - Terraform - Rides)

Dandy Mega Mall, Sheikh Zayed, Giza Governorate, Egypt

- Managing Between Headquarters, Stores, Cashier Employee.- Troubleshooting technical problems and implementing solutions.- Network infrastructure from scratch implementation and configuration with a server (Ubuntu Server 18.04 LTS) for 10 Users.- Implement and configure track management loops, Scoreboard, and light board with RaceFacer for race management applications.- Implement and configure CCVT.- Car Racing track "RaceFacer" | Go Karting Timing Software & Hardware solutions

Sharm Al Shaikh, Janub Sina', Egypt

Car Racing Track"SMS-TIMING" | Karting Timing Systems For Rental Tracks.

Sharm El Sheikh, South Sinai, Egypt

Sharm Al Shaikh, Janub Sina', Egypt

-Responsible for the entire IT department including resources, operations, development, budget management, evolution documentation, and tight situations management.-Faraana Reef Resort used "Egypto Soft" Products:(Concerto – Back Office – Stock – Call Accounting Manager System).-Act in harmony with user needs and system functionality to contribute to organizational policy.-Ensure the security of data, network access, and backup systems.-Responsible for technical support and intervening for remote IT consultations or by moving in the event of a disaster.-Design, develop, implement, and coordinate systems, strategies, and procedures.-Manage the annual budget and ensure profitability.-Plan, organize, control, and evaluate IT operations.-Processing and monitoring of offers with suppliers, software companies, and website designers.-Preserve assets, information security, and control structures.-Perform server's firmware upgrade.-Administration of IT services such as:-Property Management System.-LAN, WAN, and VPN for staff and guests as required.-Strategies, access control, documentation, and procedures.-VIOP, IPTV, and CCTV.-Dynamic display and hotel info channel’s content.-House music solution.-Network infrastructure and implementation within the Domain environment managed by servers running on WS2K3 R2 then migrated to WS2K8 and recently to 2K16.-Put in place and ensure the best functionality of VPN connection between remote sites and the head office.-Implement and configure NAS devices for sharing files system over credentials for more information security and availability.-Implement and manage the sound system and equipment of the house music solution.-Design and podcast a local info channel.-Coverage of the whole hotel to a wireless network to serve the guest by internet access charging cards via the Mikrotik server.-Implement and configure ZK attendance systems.-Monitoring and maintaining computer systems and networks.

Sharm Al Shaikh, Janub Sina', Egypt

Marsa Alam, Al Bahr Al Ahmar, Egypt

Marsa Alam, Al Bahr Al Ahmar, Egypt

Laguna BeachEX. Ann Nakary Bay Resort

Marsa Alam, Al Bahr Al Ahmar, Egypt

Berenice ResortEX. ZaBaRGaD Berenice Resort

Marsa Alam, Al Bahr Al Ahmar, Egypt

El Mahalah El Kobra, Al Gharbiyah, Egypt

Pass, Law, Pass

Education record