- Follow up with end-users to ensure the issue has been resolved. (Jobzella Egypt or Jobzella Saudi Arabia)- Hardware Installation in the rack "Servers, NVR, Storage, UPS, Switches".- Purchasing of IT Equipment and software in line within agreed budgets.- Working on Active Directory- Managing and monitoring of backups in multiple locations. Providing maintenance support and break-fix solutions.- Rack and stack "Cable management, labeling"- Prepare Laptops for new hires (installing windows and Drivers) and Email setup at Google G-Suite.- Repairing and replacing equipment as necessary.- Monitoring and maintaining computer systems and networks- Troubleshooting software/hardware issues (Windows server 2008:2016, PCs, workstations, Rack-mount)- Managing firewall pfSense (Creating firewall rules, routing, VPN client to site).- Managing ZK attendance as well as verdania attendance- Managing Elastix Call Center for VOIP

- Manage automated build and deployment CI/CD using “GitHub Actions or Jenkins” to reduce human error and speed up processes.- Developed automation and deployment utilities using Bash.- Bash Shell scripting for Automation and Backups.- Handle code deployments in all environments.- Work directly with the development team to test system integrity. - Design and implement build, deployment, and configuration management.- Build Docker images and ensure the quality and the functionality of Docker environments including maintenance and troubleshooting operations.- Fuelin APP Project depend on:(GitHub - Jenkins - Docker - AWS - RDS - Load balancer - Auto scaling - EKS - Secret Manager – CloudFront - S3 - Privet VPS - Helm - Terraform - Rides)

- Managing Between Headquarters, Stores, Cashier Employee.- Troubleshooting technical problems and implementing solutions.- Network infrastructure from scratch implementation and configuration with a server (Ubuntu Server 18.04 LTS) for 10 Users.- Implement and configure track management loops, Scoreboard, and light board with RaceFacer for race management applications.- Implement and configure CCVT.- Car Racing track "RaceFacer" | Go Karting Timing Software & Hardware solutions

Car Racing Track"SMS-TIMING" | Karting Timing Systems For Rental Tracks.

-Responsible for the entire IT department including resources, operations, development, budget management, evolution documentation, and tight situations management.-Faraana Reef Resort used "Egypto Soft" Products:(Concerto – Back Office – Stock – Call Accounting Manager System).-Act in harmony with user needs and system functionality to contribute to organizational policy.-Ensure the security of data, network access, and backup systems.-Responsible for technical support and intervening for remote IT consultations or by moving in the event of a disaster.-Design, develop, implement, and coordinate systems, strategies, and procedures.-Manage the annual budget and ensure profitability.-Plan, organize, control, and evaluate IT operations.-Processing and monitoring of offers with suppliers, software companies, and website designers.-Preserve assets, information security, and control structures.-Perform server's firmware upgrade.-Administration of IT services such as:-Property Management System.-LAN, WAN, and VPN for staff and guests as required.-Strategies, access control, documentation, and procedures.-VIOP, IPTV, and CCTV.-Dynamic display and hotel info channel’s content.-House music solution.-Network infrastructure and implementation within the Domain environment managed by servers running on WS2K3 R2 then migrated to WS2K8 and recently to 2K16.-Put in place and ensure the best functionality of VPN connection between remote sites and the head office.-Implement and configure NAS devices for sharing files system over credentials for more information security and availability.-Implement and manage the sound system and equipment of the house music solution.-Design and podcast a local info channel.-Coverage of the whole hotel to a wireless network to serve the guest by internet access charging cards via the Mikrotik server.-Implement and configure ZK attendance systems.-Monitoring and maintaining computer systems and networks.

Laguna BeachEX. Ann Nakary Bay Resort

Berenice ResortEX. ZaBaRGaD Berenice Resort