Information Technology Director
Rochester, Mi, Us
Tapped to lead full-lifecycle IT operations and strategy throughout corporate HQ and 3 sister companies, including managing all policy, procedure, best practices ,project management, security, networking, disaster recovery, change management, and systems development. Led a number of mission-critical projects, including a complete virtualization of the server infrastructure, migrated from Microsoft Terminal Services to Citrix XenApp, EDI communications automation with partners, a 30% drop in communications costs via MPLS and VoIP, implementation of ITIL methodologies for helpdesk automation, and migration from paper-based charts to EMR for greater cost efficiency and business alignment. Took an instrumental role in building the company from 15 to 50 employees. Oversaw expansion of IT infrastructure and operations. Fostered adoption of industry best practices.