Fady Sabry Email & Phone Number

United Arab Emirates

United Arab Emirates

• Leading investigations and advisory projects related to high-risk countries, including Russia, Ukraine, Belarus, and others, ensuring compliance with applicable sanctions regimes.
• Collaborating with various internal teams, including First Line of Defense (FLOD) team and MLRO, to assess and address sanctions risks related to customer accounts and transactions.
• Providing sanctions advisory and guidance on customer reviews and transactions flagged for sanctions-related risks, including potential exposure to sanctioned entities and individuals.
• ⁠Conducting enhanced due diligence (EDD) and transaction monitoring for high-risk clients, including reviewing relationships and activities with sanctioned entities.
• ⁠Assisting in drafting and reviewing sanctions policies and procedures to ensure they align with the latest international sanctions requirements.
• ⁠Supporting in regulatory reporting and handling internal escalations for sanctions-related inquiries.

Cairo, Egypt

• Develop and update policies and procedures to align with changing regulations and business needs, fostering a culture of compliance within the organization.
• Collaborating with various departments, including legal and risk management, to develop and implement compliance strategies.
• Conduct risk assessments to identify potential areas of non-compliance or operational risk and develop strategies to mitigate risks related to sanctions violations.
• Conducting thorough reviews of client transactions and accounts to identify potential sanctions-related issues.
• Provide training and communication to employees on compliance-related matters, promoting awareness and understanding of internal controls and regulations.

• Monitor and manage a portfolio of delinquent accounts, implementing strategies to minimize losses and improve recovery rates.
• Ensure compliance with relevant laws, regulations, and internal policies throughout the collections process.
• Maintain accurate and up-to-date records of all collection activities, communications, and agreements.
• Prepare and present regular reports on collection performance, highlighting key metrics and trends.
• Collaborate with legal and risk management teams to assess high-risk accounts and develop appropriate strategies.

• Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Engage with customers to understand their travel needs and preferences, providing expert advice and recommendations
• Ensure accurate and complete documentation for customer bookings and transactions.
• Efficient multitasking skills to handle multiple customer inquiries and transactions simultaneously.
• Assist customers in planning their itineraries, suggesting destinations, and offering travel tips.

• Engage with customers to understand their needs, provide product information, and customize sales offers accordingly.
• Skillfully guide potential customers through the sales process, addressing objections, and closing sales effectively.
• Identify and qualify potential leads through outbound calling, generating interest in the company products.
• Prepare regular reports on sales activities, performance metrics, and contribute insights to improve sales strategies.

• Build and maintain strong relationships with key clients, healthcare institutions, and decision-makers.
• Identify opportunities for cross-selling additional medical products and services to existing clients.
• Prepare and present proposals and solutions tailored to the specific needs of healthcare clients.
• Collaborate with the sales team, providing leadership, mentorship, and sharing insights to enhance overall sales performance.
• Collaborate with cross-functional teams, including marketing and customer support.