12 years experience in business development (Recruiting, training, motivating, financial management, administration, sales)• Product research, analysis & development• 5 years experience in Sales support (Field and in – house)• Set and manage the company’s annual targets and financial growth. • Over 15 years experience in delivering high Customer service standard• Marketing support (develop in-house sales aids)• Development, implementation and training on an Administration and accounting Software• Relationship management
Dagher Group
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Operations ManagerDagher Group Dec 2014 - PresentLebanon• Sales and “bottom-line” profits of the store.• Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.• Maintain, encourage and possess “ownership mentality”.• Develop and implement employee performance evaluations and improvement plans.• Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.• Resolve customer problems or complaints by determining optimal solutions.• Ensure interior and exterior of store is maintained to company standards.
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Store ManagerYammine Bakery Aug 2013 - Nov 2014Lebanon• Sales and “bottom-line” profits of the store.• Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.• Maintain, encourage and possess “ownership mentality”.• Develop and implement employee performance evaluations and improvement plans.• Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.• Resolve customer problems or complaints by determining optimal solutions.• Ensure interior and exterior of store is maintained to company standards.• Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
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OwnerCrystal Club Jan 2010 - Jan 2013Democratic Republic Of The Congo• Taking responsibility for the business performance.• Analysing and planning sales levels and profitability.• Organising marketing activities, such as promotional events and discount schemes.• Creating and executing plans for department sales, profit and staff development.• Setting budgets and/or agreeing them with senior managers.• Planning and coordinating events.
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Store ManagerPanache ( Sprl ) Jan 2001 - Jan 2009Democratic Republic Of The Congo• Sales and “bottom-line” profits of the store.• Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.• Maintain, encourage and possess “ownership mentality”.• Ensure employee awareness of safety and emergency procedures.• Maintain and utilize surveillance equipment.• Maintain adequate store supplies.
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Guest Relations ManagerPhoenicia Hotel Jan 2000 - Jan 2001Lebanon• Plan and coordinate the provision of friendly, efficient services to guests• Schedule activities for guests• Plan and coordinate all promotional activities targeting clients• Coordinate and supervise all activities for guests• Assist with check-ins / check-outs of clients• Greet Guests upon arrival• Assist guests with airline bookings and reconfirmation’s
Fady Ziade Skills
Fady Ziade Education Details
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Holy Spirit University Of Kaslik - UsekBusiness, Management, Marketing, And Related Support Services
Frequently Asked Questions about Fady Ziade
What company does Fady Ziade work for?
Fady Ziade works for Dagher Group
What is Fady Ziade's role at the current company?
Fady Ziade's current role is Operations Manager at Dagher Group.
What schools did Fady Ziade attend?
Fady Ziade attended Holy Spirit University Of Kaslik - Usek.
What are some of Fady Ziade's interests?
Fady Ziade has interest in Science And Technology, Social Services.
What skills is Fady Ziade known for?
Fady Ziade has skills like Recruiting, Advertising, Customer Service, Marketing, Management, Business Development, Sales, Sales Operations, Training, Social Media Marketing.
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