Fady Al-Najjar work email
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Fady Al-Najjar personal email
"Experienced BTEC Teacher | Project Manager | Customer Experience Specialist | Skilled in Operations Management, Business Education, and Team Leadership | Open to New Opportunities in Amman or Gulf region .
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Business Education Teacher BtecMinistry Of Education - Jordan Sep 2023 - PresentAmman, Jordandelivering high-quality instruction in business-related subjects to students, primarily focusing on the BTEC curriculum, such as lesson plans, assessments, and activities that align with the BTEC specifications and standards, ensuring students receive a comprehensive education in business theory and practical application. -
Customer Services SpecialistCrystel.Co Nov 2021 - Apr 2024Amman, JordanHelp customers by providing information and answer inquires that related to online shopping in different accounts such as GMG –COINMENA– SHEIN -and other sites. handle customer inquiries through emails –chat –calls -
Client Services AssociateAmazon Apr 2020 - Oct 2020Amman Governorate, Jordaninteract with customers to address their concerns, answer their questions and assist them with their needs related to Amazon online orders ,follow up with third party sellers and shipping companies to deliver order in a timely manner and good quality -
Fec Manager -Snow ParkAl-Othaim Company For Leisure And Entertainment Jan 2016 - Apr 2017Al-Riyadh Governorate, Saudi Arabia- Control the operations of the warm side- Follow up Snow City Warm side operations on a daily basis and conduct regular meetingwith the Snow park manager.- Follow the operations of the warm side equipment .- Implement the Standard Operation Procedures to all different area of the warm side.- Conduct Health and safety training as per the guide line and planning given by the Snowpark manager. -Conduct regular audit to ensure Snow City operations are done on a safe basis
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Fec Manager-Entertainment CentersAl Hokair Group Apr 2011 - Feb 2016Riyadh -Saudi Arabia* Create a positive customer experience by offering a high level of service to external and internal customers.* Resolve advanced customer issues in an efficient and friendly way while adhering to park policies and procedures.* Coach, manage, and train staff to ensure compliance with company standard* Submit weekly revenue reports in a timely and accurate manner -
Csr -Part TimeEtisalat Oct 2009 - Sep 2010Ajman, United Arab EmiratesWorking as part-time job, handle inquiries of all subscribers in the services of Etisalat such in landlines, mobile, internet, other products.Respond to issues, resolve tough customer complaints in a professional manner and keep our customers informed about our products and offers. -
Guest Services Agnet (Telephone Department )Angsana Hotel (900 +Rooms) -Shaikh Zayed Road Jan 2008 - Jan 2009Dubai• Answering incoming calls from the VIP Guests and handle issues • Help manager in Organizing staff roster and shifts• Orientation for new staff and Training • Promote hotel facilities for guest in house ,make room booking ,restaurant ,health center and other reservations when needed over the phone
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Customer Services OfficerOrange 2006 - 2009Jordan - AmmanEnsures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. Builds and maintain business relationship with clients by providing prompt and accurate service to promote customer loyalty, and update them with current promotions
Fady Al-Najjar Education Details
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Al Isra UniversityVery Good
Frequently Asked Questions about Fady Al-Najjar
What company does Fady Al-Najjar work for?
Fady Al-Najjar works for Ministry Of Education - Jordan
What is Fady Al-Najjar's role at the current company?
Fady Al-Najjar's current role is Operations, Management.
What is Fady Al-Najjar's email address?
Fady Al-Najjar's email address is fa****@****air.com
What schools did Fady Al-Najjar attend?
Fady Al-Najjar attended Al Isra University.
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