Fady Alsaidi Email & Phone Number

Auckland, New Zealand

• Process Debtors receipts deposited directly into the company’s bank account.
• Export transaction details to Excel and maintain a banking file for each day which details all transactions.
• Identify the Debtor each deposit relates to in Exonet and Oracle.
• Data entry of each deposit to the correct debtor’s account.
• Allocating payments to the correct invoice.
• Check branches recorded banking totals match amounts processed by the bank.

U.A.E Former Royal BANK OF Scotland

• Working in the capacity of a Customer Service Officer in Consumer Banking department at Sharjah Branch.
• Work effectively to enhance the quality of the customer service offered.
• Minimize the complaint rate by resolving customer issues within a turnaround time.
• Responsible for cross selling banking products i.e. Accounts, credit cards, personal loan and investments keeping in mind banks process and policies as well as customer requirements.
• To achieve and maintain the monthly cross selling target of 70% and contribute towards the business growth.
• Responsible for retaining customers and in turn support business in increasing book value.

Auckland, New Zealand

• Reconciling all outstanding orders and previous trades on a daily basis.
• Market coverage for the AU and Non-Australian markets as required.
• Printing, querying and booking trade confirmations for overseas orders.
• Maintain agreed levels of productivity, timelines and accuracy in assigned tasks.
• Assistance to other ASB Securities business units when required.
• Ensure that ASB Securities adheres to all relevant rules and regulations set by any governing bodies.

Auckland, New Zealand

• Perform reviews of system functionality designed by the Functionality Streams to validate a fit for PlaceMakers business.
• Use the knowledge of PlaceMakers procedures and business requirements to add value to the design process.
• Support the testing process of any system functionality.
• Focus on business process changes primarily within the limits of existing system functionality.

Auckland, New Zealand

• Completing Daily Store Report including sales and cash balancing.
• Completion of the Sales Analysis Report and bank reconciliation.
• Issue credit requests if pricing is incorrect and/or freight charges have been incurred, then following up with the concerned supplier.
• Other system and process analysis including Open Order Items and Special Orders.
• Investigating invoicing errors and margin corrections.

Dubai, UAE

• Overall management for the teller area and cash balancing.
• Ensure compliance with policies, procedures, manuals, audit and central bank requirements.
• Custody of security items.
• Achieving financial goals and targets assigned individually for all products and services offered by the bank.
• Providing excellent customer service, contributing to development of client and ongoing business relationships.

Sharjah, UAE

• Performing all financial transactions.
• Handling all exchange related transactions.
• ATM cash maintenance, availability and balancing.
• Issuing drafts and manager cheques.

Diploma In Business Administration, Finance Major

Graduate Diploma in Finance.

Bachelor In Economics & Commerce, Business Admin. Major

Bachelor Degree in Economics and Commerce, Business Administration major.