During my work with MIT Solutions, i worked with the following technologies:- Websites Development. - IP networks.- Security Systems.- Attendance systems.- Help Desk.- Network Infrastructure.- Network Devices.- IT Reporting.- IT Procurement.- Troubleshooting.- Windows Server 2012.

Work i did during this period:- Coordinating with service providers for the incidents from the ISP side.- Responding in a timely manner to solve issues and requests.- IT Offering / Procurement.- Daily IT Reporting.- Configuring, managing, and troubleshooting Firewall Sophos.- Configuring, managing, and troubleshooting VMware ESXi & VMware Vcenter.- Managing & Controlling Domain Controller (end-user accounts, computer accounts, group policy, permissions, and access rights)- Managing & Controlling DNS and DHCP.- Installing, Configuring, and troubleshooting Kaspersky Endpoint 10.- Configuring, managing, and troubleshooting File Server.- Data Backup by Symantec Backup Exec& Recovery Solutions.- Design & Implement Network Infrastructure diagram.- Introduce, design, plan & deploy new IT Projects.- Troubleshooting, configuring, and testing Network.- Installing, Configuring, and testing Analog PBX Phone System and Infrastructure upgrade.- Installing and configuring computer hardware, Operating systems, Software, Printers, Scanners- Install, Monitor and Maintaining Operating systems (Windows 7&10 - Windows Server 2012 R2-2016-2019).- Restructure, upgrade & develop IT Systems.- Configuring, Troubleshooting, and administrating all Infrastructure devices (Routers, Switches, Access Points, Access Control, and UPS )- Install & Configure Outlook profile Business Email on Laptops & phones.- install, configuring, and Troubleshooting Surveillance systems with remote access (CCTV)

Work i did during this period:- Coordinating with service providers for the incidents from ISP side.- Responding in a timely manner to solve issues and requests.- IT Offering / Procurement.- Daily IT Reporting.- Configuring, managing, and troubleshooting Firewall Fortigate.- VPN from to sites by Fortigate & Load Balancer.- Installing, Configuring and troubleshooting Kaspeersky Endpoint 10 & 11.- Configuring, managing, and troubleshooting VMware Esxi & VMware Vcenter.- Configuring, managing, and troubleshooting Hyper-V.- Managing & Controlling Domain Controller (end-user accounts, computer accounts, group policy, permissions, and access rights)- Managing & Controlling DNS and DHCP.- Configuring, managing, and troubleshooting File Server and QNAP.- Data Backup by VEEAM & Recovery Solutions.- Design & Implement Network Infrastructure diagram.- Introduce, design, plan & deploy new IT Projects.- Troubleshooting, configuring and testing Network.- Installing, Configuring and testing Analog PBX Phone System and Infrastructure upgrade.- Installing and configuring computer hardware, Operating systems, Software, Printers, Scanners- Install, Monitoring and Maintaining Operating systems (Windows 7&10 - Windows Server 2012 R2-2016-2019).- Restructure, upgrade & develop Mamiba’s IT Systems.- Remote Support (Jordan, Kenya & Morocco branches).- Configuring, Troubleshooting and administrating all Infrastructure devices (Routers, Switchs, Access Point, Access Control and UPS )- Install & Configure Outlook profile Business Email on Laptops & phones.- install, configuring and Troubleshooting Surveillance systems with remote access (CCTV).- Manage, Control and maintain the ERP system (El-Motakaml and Odoo): • Maintain the Backup & disaster recovery procedure. • Provide training for new users on the ERP Modules. • Follow up with ERP vendor regarding customization requests & programming related issues.

During this summer IT intern position i got training from the IT manager and worked with the followings:-Network Infrastructure.- Bar code Solutions.- Web Development.- Network configuration.- Network testing & Troubleshooting.- Surveillance systems.- Access Control (Finger print devices).- Help Desk.- IT Reporting.- IT Procurement.- Network Printers.