Managing multiple projects for a photography company which grew as an agency. Worked with a multi-talented team that provides visual needs for individuals, aspiring models, growing businesses, who would like to accelerate their online presence by creating websites + contents, and managing social media accounts.

We handle everything for you, Globalshopex global e-commerce solution enables US merchants to process international orders and ship to 200+ Countries.Fraud Screening, International Payment Processing, Multi-language Customer Service & Free Set up! Unique Easy-to-integrate technology checkout which calculates International Shipping, Duties and Taxes at international checkout to avoid any surprises upon delivery.Globalshopex provides an independent international logistics solution to… Show more We handle everything for you, Globalshopex global e-commerce solution enables US merchants to process international orders and ship to 200+ Countries.Fraud Screening, International Payment Processing, Multi-language Customer Service & Free Set up! Unique Easy-to-integrate technology checkout which calculates International Shipping, Duties and Taxes at international checkout to avoid any surprises upon delivery.Globalshopex provides an independent international logistics solution to optimize network based on the best carrier options when shipping to different countries which guaranties a high conversion rate.globalshopex.com Show less

Provides genuine customer support to all channels (phone, email, chat) for a pioneer e-commerce real estate marketplace through a powerful transaction platform of Hubzu.com.Presents analytics-based research and reports for process improvements. Participated in sprint-planning, daily stand up, defining user stories to create minimum viable products as part of the development framework.

In house service provider for credit cardholders through phone support covering card activation, payments, statements, fraud alerts, letter checks and other related services including online enrollment, account set up, password reset and online walkthroughs.Qualified Line Trainer for an Internal Job Posting as favorably exceeding scorecard benchmark.

Catering to Ceasar's Entertainment Hotel and Casino guests' room reservations, information and location, casino games, scheduled events, and other additional hospitality related services plus up selling.Started as Skill 17 Agent, cross-trained to 4 different skills, eventually identified as Universal Agent.

Customer Support for Dell Customers in line with hardware and software configuration, basic to advanced troubleshooting, warranty services and replacement, via phone and remote desktop software connection through Virtual Private Network.Recognized top agent with lowest average handling time delivered through first call resolution.