Fagner Brito Email & Phone Number

Ceará, Brazil

• Main responsibilities:
• Responsible for the preparation, implementation and management of all national and international activities, particularly in commercial, logistics and planning areas;
• Market development through the searching of new customers and new distribution channels and solidification of permanence at the existing customers’ portfolio;
• Development of channels, implementation of sales programs, management of sales pipeline and deliveries;
• Direct interaction with national and international suppliers seeking new products and solutions;
• Planning and follow up of financial outcomes controlling Capex, Opex and Incomes;

Fortaleza E Região, Brasil

• Responsible manager for projects, implementation, operation and maintenance of Broadband and residential telephony services, Internet dedicated link, data dedicated link, corporate telephony, swaps with operators.
• Responsible for the areas of network projects, telecommunication infrastructure, vehicles fleet, implementation, installation and maintenance;
• Care of internal and external plants of optical fiber network technologies such as FTTx, Radios 2.4 Ghz, 5.8 Ghz and digital with close frequency, networks HFC (Hybrid Fiber Coax), E1 and Digital Telephony and IP.
• Follow up, management and implementation of quality and performance action plans together with teams to reach the foreseen KPIs in strategic planning, emphasizing ANATEL Brazilian regulator body;
• Mediate institutional relationships with electrical companies, public bodies and management to serve large size customers;
• Strategic management of all branches regarding their operations and good functioning;

Fortaleza E Região, Brasil

• Responsible for 150 direct employees and over 40 indirect employees, with continue outcomes management and reaching operational and strategic goals. Implementation of optical fibers (Backbone, Rede Metro and FTTx).
• Implementation of private data network for the sixth summit of BRICS 2014 among Brazil, Russia, India, China and South Africa.
• As manager, we expanded the capillarity for operation in 13 states in the North and Northeast regions of Brazil.
• I was the responsible leader for projects and implementation of new cities, other large projects and network partnerships in the national level with operators and state companies.
• With the expansion to large capitals and service networks, we reached an increase at the order of 108% in the fiscal year of 2015 and 80% in the fiscal year of 2016.
• Execution and implementation of large projects such as the ramification of Ceará Digital Belt (CDC), (FibraFOR) City Hall of Fortaleza, Caixa Econômica Federal North and Northeast Data Network, Swap with operators TIM.

Fortaleza E Região, Brasil

• Coordinator of over 60 employees in 6 branches, including Fortaleza and metropolitan area, responsible for regional installations and maintenance.Main Results:
• Organization of installation and contracting of specialized workforce teams with internal procedures restructuring;
• When I took over that coordination, we had over 260 late maintenance processes and over 200 pending installations; we executed an action plan where in 10 days we could control all services, respecting terms and.
• Structure and qualification of teams for better service with better quality and less waste of operational resources;
• Implementation of data network via Radio 5.8Ghz in over 350 electronic monitoring radars and cameras in the city of Fortaleza/CE in public initiative for improvement of vehicles transit.

Fortaleza E Região, Brasil

• Main responsibilities:
• Supervise maintenance and field control own and third-party teams;
• Control and measure the quality of installations xDSL and FTTH;
• Responsible for quality and customers’ satisfaction indicators inserted on BSC;
• Audit and justify measures SCM13, SCM12, STFC and ISRA regulated by ANATEL;
• Prepare action plans to improve operational outcomes in synergy with quality and procedures departments;

Fortaleza E Região, Brasil

• Main responsibilities:
• Provision of Technical Support on field services to residential users and companies;
• Focal point responsible for installations and maintenance of high speed VDSL and FTTH links;
• Preparation of technical reports and analyses of internal and external networks with JDSU and SmartClass measuring equipment, in metallic and optical networks;
• Installation and configuration of modems, access routers and fixed telephone lines;
• Focal technician in quality indicators, identification of failures for implementation of the best troubleshooting procedures;

Fortaleza E Região, Brasil

• Main responsibilities:
• Design and provide maintenance to computer networks and servers;
• Install, configure and update antivirus and anti-Spy Ware programs;
• Create and maintain backup routine;
• Provide support to corporate and residential users as help desk technician;
• Responsible for the network resources safety (data and services);