Fahad Al-Eid Email & Phone Number

Riyadh, Riyadh, Sa

🔹 **Director, Assets Governance** 🔹 📍 Riyadh, Saudi Arabia 📅 Dec 2020 - Present (3 yrs 5 mos) **Saudi Telecom Company stc** • Overseeing a strategic transformation initiative, maximizing technology assets' visibility, performance, and operational efficiency.• Successfully launched a Technology Assets Repository & Assets Management Dashboard, optimizing technology assets for various unit functions.• Contributing to the development of stc Group Operating Model, including RACI Matrix and Technology Strategy & Architecture Council.• Completed Corporate Leadership Program focusing on Effective Leadership and Innovation for Growth at stc Academy in collaboration with IE University.

Riyadh, Riyadh, Sa

🔹 **Cloud & Digital Platforms Director (Enterprise Architecture Sector)** 🔹 📍 Al-Riyadh Governorate, Saudi Arabia 📅 Feb 2018 - Nov 2020 (2 yrs 10 mos) **Saudi Telecom Company stc** • Directed the implementation of infrastructure and platform services, bridging gaps between current and future infrastructure architectures.• Led analysis of data center technology environments, identifying deficiencies and driving virtualization solutions.• Ensured alignment of Business Continuity Plan with stc’s Disaster Recovery plan.

Riyadh, Riyadh, Sa

🔹 **IT Infrastructure Management Director** 🔹 📍 KSA, Riyadh 📅 Dec 2015 - Feb 2018 (2 yrs 3 mos) **Saudi Telecom Company stc** • Managed IT infrastructure services and support operations across the kingdom.• Supervised vendor performance and ensured adherence to Service Level Agreements.• Drove strategic cost reduction and service quality initiatives, aligning operational objectives with overall business strategy.

Riyadh, Riyadh, Sa

🔹 **STC Data Centers Management Director** 🔹 📍 Riyadh, Saudi Arabia 📅 Jan 2014 - Dec 2015 (2 yrs) **Saudi Telecom Company stc** • Managed multiple Tier3/Tier4 Data Centers, ensuring 24/7 availability and adherence to international standards.• Controlled change management processes for IT operational functions and data center change requests.

Riyadh, Riyadh, Sa

🔹 **IT Consultant & BSS Transformation Program PMO** 🔹 📍 Mursalat Compound 📅 Nov 2011 - Dec 2013 (2 yrs 2 mos) **Saudi Telecom Company stc** • Managed IT BSS Transformation Program, overseeing multiple projects for capability development, system upgrades, migration, and process re-engineering.

Riyadh, Riyadh, Sa

🔹 **Information Technology Expert, BSS Transformation Program PMO** 🔹 📍 Mursalat Compound 📅 Sep 2010 - Nov 2011 (1 yr 3 mos) **Saudi Telecom Company stc** • Managed IT BSS Transformation Program, ensuring successful program delivery and alignment with organizational goals.

🔹 **Chief Information Officer** 🔹 📍 Riyadh, Saudi Arabia 📅 May 2007 - Sep 2010 (3 yrs 5 mos) **King Khaled Eye Specialist Hospital** • Provided strategic leadership as the Chief Information Officer, overseeing the hospital's information technology initiatives.• Directed IT operations, ensuring the efficient and secure management of hospital information systems.• Implemented innovative solutions to enhance patient care, streamline workflows, and improve overall operational efficiency.

🔹 **Program Manager, KKESH Integrated Hospital Information Management** 🔹 📍 Riyadh, Saudi Arabia 📅 Jun 2006 - Jul 2009 (3 yrs 2 mos) **King Khaled Eye Specialist Hospital** • Led the implementation of the KKESH Integrated Hospital Information Management program, integrating various hospital information systems for improved efficiency and patient care.

🔹 **Management Information Services, Acting Director** 🔹 📍 Riyadh, Saudi Arabia 📅 Nov 2006 - Mar 2007 (5 mos) **King Khaled Eye Specialist Hospital** • Served as the Acting Director of Management Information Services, overseeing the department's operations and strategic initiatives.

🔹 **Management Information Services, Assistant Director** 🔹 📍 Riyadh, Saudi Arabia 📅 Jul 2004 - Nov 2006 (2 yrs 5 mos) **King Khaled Eye Specialist Hospital** • Assisted in the management of Information Services department, supporting the implementation and maintenance of hospital information systems.

🔹 **Chief Information Officer** 🔹 📍 Riyadh, Saudi Arabia 📅 2007 - Sep 2010 (3 yrs 9 mos) **King Khaled Eye Specialist Hospital (KKESH)** • Provided strategic leadership as the Chief Information Officer, overseeing the hospital's information technology initiatives.• Directed IT operations, ensuring the efficient and secure management of hospital information systems.• Implemented innovative solutions to enhance patient care, streamline workflows, and improve overall operational efficiency.

Riyadh, Riyadh, Sa

🔹 **Information Security Program Manager** 🔹 📍 Saudi Telecom Company (STC) 📅 Aug 2002 - Jul 2004 (2 yrs) **Saudi Telecom Company stc** • Managed information security programs, ensuring the protection of stc's data and systems.• Implemented security policies and procedures to safeguard against cyber threats and vulnerabilities.

🔹 **Information and Library Department** 🔹 📍 Ministry of Education & Higher Education 📅 Oct 1997 - Jul 2002 (4 yrs 10 mos) **Ministry of Education & Higher Education** • Contributed to the management of the Information and Library Department, supporting educational initiatives and resource management.

Information Technology

360 Domains

Diploma, International Financial Management

Master Of Business Administration - Mba

Executive Mba, Executive Management

Bachelor, Management Information System