Managed Services Director
CurrentProficiently guided a high-performing team of over 100 professionals across 15+ accounts, achieving an impressive 25% profit increase. Strategically implemented service delivery strategies, optimized financial performance through budgeting and forecasting, presented financial reports to senior management, and cultivated a culture of continuous improvement. Proficient in contract negotiations with an emphasis on service level agreements and fair pricing, ensuring seamless delivery and innovation within the team.