Fahad Khan personal email
- Valid
Dedicated Customer Success professional with 7+ years of experience in Customer Success, Account Management, and Customer Service. Expertise in onboarding, customer retention, and delivering tailored training to drive product adoption and satisfaction. Passionate about utilizing analytical insights and a detail-oriented approach to foster continuous improvement and provide exceptional service.
Jobber
View- Website:
- getjobber.com
- Employees:
- 1152
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Key Account Onboarding SpecialistJobberToronto, On, Ca
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Customer Success AssociateLoblaw Companies LimitedToronto, On, Ca -
Founder And CeoHirehack Jan 2023 - PresentToronto, Ontario, Canada -
Customer Success ManagerRicoh Canada Inc. Jan 2024 - Dec 2024Toronto, Ontario, CanadaDeveloped a structured onboarding process that improved client satisfaction by ensuring all milestones were met, with proactive follow-ups for continued engagement.Served as the primary contact for new clients, coordinating personalized onboarding plans tailored to each client's business goals and technical requirements.Collaborated with Sales and Product teams to improve client onboarding experience, achieving a 95% CSAT score within the first year. -
Private Security GuardSecurtac Protection Services Inc. May 2024 - Nov 2024Toronto, Ontario, CanadaReduced unauthorized access incidents by 10% through revamping entry protocols.Monitored over 30 CCTV cameras daily, overseeing a busy community center.Patrolled a 300,000 sq ft mall complex, ensuring employee and visitor safety. -
Account ManagerSeven Figure Agency Jan 2020 - Jul 2023Miami, Florida, United StatesAccount management and successful onboarding of clients and providing them detailed knowledge regarding how to navigate their way on the CRM. Conducted training sessions to educate clients on platform features, addressing inquiries, and providing troubleshooting support.Managed multiple schedules and deadlines demonstrating a highly organized approach to administrative tasks. -
Customer Experience SpecialistMindbridge Private Limited Jan 2017 - Dec 2019Lahore, Punjab, PakistanResolved over 100+ customer complaints weekly by providing Tier 1 support via phone and online chat in a call center environment, which improved our customer service by more than 15%.Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. Followed up with clients to verify optimal customer experience following support engagement and problem resolution.
Fahad Khan Education Details
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Punjab CollegeFsc Pre Engineering -
Lahore Reliance Boys High SchoolMatriculation
Frequently Asked Questions about Fahad Khan
What company does Fahad Khan work for?
Fahad Khan works for Jobber
What is Fahad Khan's role at the current company?
Fahad Khan's current role is Key Account Onboarding Specialist.
What is Fahad Khan's email address?
Fahad Khan's email address is fa****@****ail.com
What schools did Fahad Khan attend?
Fahad Khan attended Centennial College, University Of Central Punjab, Punjab College, Lahore Reliance Boys High School.
Who are Fahad Khan's colleagues?
Fahad Khan's colleagues are Ashreen Ahmed, Christian Lee, Good Boy Bad Boy, Rigo Cely Cardenas, Harold B., Thais Coelho Aquino, Roman Decker.
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1canadaprimemarketing.com2 +178071XXXXX
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