An ambitious and enthusiastic professional with demonstrated history of working in the information technology and call center industry.Throughout, have worked in pressured yet well controlled situations on a managerial position. Seeking better to best.Versatile, reliable and efficient with 5 years digital communication skills.Also, obtained a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name.Personal Highlights - Confident telephone mannerism-Ability to conduct in-depth research-Able to remain calm under pressure- Able to prioritize and multi-task- Team player; able to bond with & praise team members to createpositive environment.