• Work in collaboration with business partners to provide analysis and reports to aide decision making based on data, facts, and analytical findings across different parts of the organization.• Analyze and interpret collected data, spotting trends, write reports and recommendations and completes data modeling.• Developing efficient ETL (Extract-Transform-Load) routines for loading small-to-large amounts of operational data.• Work with vendors to acquire data and make that data available for operational research, reporting, and analysis.• Implement and support business activities utilizing data mining, reporting, and other tools.• Analyze results for trends and root cause through comparative, diagnose, or statistical analysis with conclusions.• Analyze and research if the invoices have the correct fee applied for AF (admin fee) and PPD (post purchase discounts). • Applying credits for SSA (shelf stock adjustments) with the previous contract pricings. • Manage multiple EconDisc Email Portals. Also, responsible of replying to any questions or assistance needed by the vendors while maintaining good relationships.• Use Business Objects to investigate payment allocations.• Involved in research projects which include payment files from vendors which do not align with our uploaded data in SQL. Also run summaries to find issues along with using Excel Comparison Tools and Tableau.• Verify invoices and apply payments in our web portal. Once the payment has been applied, send confirmation to the vendors with any discrepancies.• Validate and analyze the data provided by the vendors while ensuring the data has correct formatting as per company requirements.• Look for specific customer identification numbers if they align with our SQL dataset.

• Conducting detail analysis and build reports from our SQL based system to determine root cause for denials and approvals.• Creating daily and weekly exception reports to determine any inconsistencies in money send transactions. • Generating reports and tables for our clients for them to better understand where progress needs to be made.• Responsible for global market money send enablement activation and deactivation of accounts. • Performing third party fee analysis by pulling data from MasterCard and client system to find the amount that needs to be credited or debited.• Investigating and determining if the customers meet the criteria of approval or denial for their request to access MasterCard API system. • Businesses which are not fully equipped to handle our fast payment option can opt-out of our systems which I am responsible for• Responsible for upkeep of our Access Database which includes adding data and any corrective actions which are causing any inconsistencies in the results. • Assigning and escalating any tickets which were open for our department.• Building dashboards for customer by gathering data using Domo software.• In charge of Zelle person-to-person approvals that includes banks and bank subsidiaries. Do my due diligence for the third party bank entities which they like to add in our send system.• Working on Bank Identification Number (BIN) enablement for the products to be activated or deactivated.

• Worked on a project using Oracle platform to develop a system for gathering data in cash discrepancies for each store. Then eventually presented the solution to each store on how to overcome the issues.• Managed spreadsheets and maintain data currency using MS Excel to ensure accurate data availability for managers and decision-makers.• Compiled and generated spreadsheets capturing key data related to company’s active contracts.• Built charts and graphs on Excel to present data and help in analyzing strategic goals, budget, and profits. • Utilized pivot tables to create segments of data in accordance with different stores and to categorize the findings.• Gathered data for all functional areas of the business using Oracle Micros POS system including tracking sales, BlueBook reports, Punch edit reports, inventory, and cash management.• Troubleshoot Micros for digital menu boards and POS system.• Worked on MS PowerPoint to design presentations and effectively collaborate with supervisors to present information on sales, profit, store achievements, budget, repair and maintenance, and audits results.• Used MS Access to create spreadsheets and reports for tracking suppliers and any credits being received by the suppliers due to any damages to the product while being delivered.• Collect data from Oracle Micros and put it in Excel to create financial models to evaluate cost impact and implement improved systems and procedures.• Prepare all necessary operational reports. Develop action plans to resolve unfavorable financial and/or sales trends. Ultimately responsible for the approval of the P&L (profit & loss) Cost, Laboring Scheduling, and R&M (repair & maintenance) cost.• Evaluate and develop techniques for quality control and safety while developing higher standards.• Auditing the stores for following all state and local laws.• Manage, train, and coach employees and developing future general managers.