Fahad Hyder Email and Phone Number

-Proficiency in managing various e-commerce platforms such as Shopify, Magento, WooCommerce, or Amazon Seller Central , Noon , Carrefour , Sharaf DG. This includes setting up product listings, optimizing content, and managing backend operations.-Knowledge of digital marketing strategies including SEO -Ability to analyze e-commerce metrics using tools like Google Analytics or platform-specific analytics dashboards.Generating AI sales leads can be a strategic process that involves leveraging AI technologies to identify and engage potential customers. -Experience in managing inventory levels, forecasting demand, and implementing efficient inventory control practices to minimize stockouts and overstock situations.- Implement chatbots on your website or messaging platforms to engage with visitors, qualify leads, and gather information. Conversational AI can handle initial inquiries and route qualified leads to sales representatives.-Effective project management skills to oversee multiple initiatives simultaneously, prioritize tasks, and meet deadlines within budget constraints.-Ability to identify issues, analyze root causes, and implement effective solutions to optimize processes and drive continuous improvement.-Excellent written and verbal communication skills to interact with cross-functional teams, external partners, and customers.Adaptability and Continuous Learning:E-commerce is a rapidly evolving field. Being adaptable to change and committed to ongoing learning is essential for staying ahead of industry trends and technologies.-Implement AI-powered lead generation tools that can analyze customer behavior, identify patterns, and predict potential sales opportunities. Tools like Salesforce Einstein, HubSpot, or Conversica use AI to prioritize leads and automate outreach based on data analysis. Use AI algorithms to analyze customer data and identify potential leads based on buying behavior, demographics, and interactions.

- Oversee and manage our presence on e-commerce platforms such as our website, Amazon,Noon , Talabath , Chat Food and other online marketplaces.Sales Optimization: Implement strategies to increase online sales and achieve revenue targets.-As part of our sales expansion strategy, I have implemented multiple pickup locations at various places.- Content Development:Create engaging product descriptions, compelling visuals, and persuasive content to drive conversions and enhance product visibility.- Build and maintain strong relationships with customers through prompt responses to inquiries, addressing feedback, and resolving issues in a timely manner.- Develop and execute online marketing campaigns, promotions, and special offers to drive traffic and boost sales.- Monitor industry trends, competitor activities, and customer preferences to identify opportunities for growth and adaptation.-Collaborate with logistics partners to ensure efficient order fulfillment and timely delivery of products.- Utilize analytical tools to track key performance indicators (KPIs), analyze sales data, and generate reports for management review.-Developing a budget for a promotional sales offer involves allocating resources to maximize impact while staying within financial constraints. This includes setting aside funds for advertising, discounts, and related expenses to ensure the campaign achieves its goals efficiently.

Develop and implement effective e-commerce strategies to drive online sales and achieve business goals.Stay abreast of industry trends, market dynamics, and emerging technologies to enhance the online shopping experience.Oversee the day-to-day operations of the e-commerce website, ensuring functionality, user experience, and responsiveness.Ensure accurate and up-to-date product information, descriptions, images, and pricing across all platforms.Manage order processing, fulfillment, shipping, and returns on the ecommerce platforms, ensuring timely and efficient operations.Collaborate with cross-functional teams to update and optimize product listings, images, and contentPlan and execute digital marketing campaigns to drive traffic, increase conversion rates, and improve customer retention.Utilize SEO,, email marketing, whatsapp marketing and social media channels to promote products and engage with the target audience.Monitor key performance indicators (KPIs) related to online sales, website traffic, and customer behavior.Analyze data to identify trends, evaluate campaign effectiveness, and provide actionable insights for continuous improvement.Implement strategies to enhance the overall customer experience, including customer support, order fulfillment, and returns processing.Monitor and respond to customer inquiries, reviews, and feedback on the platforms to provide excellent customer service.Gather customer feedback and collaborate with relevant teams to address issues and improve service.Proficiently navigate and manage various e-commerce platforms, ensuring accurate and up-to-date product information.Stay informed about platform updates and leverage new features to optimize the online shopping experience.Collaborate with the marketing team to implement promotional campaigns, discounts, and special offers on the platform.Work closely with external partners, vendors, and agencies to implement and optimize digital initiatives.

Manage day -to-day operations of accounts, including product listing, inventory management and order processing.Handling e-commerce portal content and plan and add new categories/product.Photography the products and edit appropriate design Supporting media team to take professional photos to add new products.Assisting with decisions about promotions such as discounted offers and affordable bulk packages. Ensuring that payment options and promotional tabs are configured correctly.Collaborating with appropriate stakeholders to ensure the rollout of website changes. EducationBachelor of Computer ApplicationSkills Summary Design ProcessProject Management78 % 81 % Manage day -to-day operations of accounts, including product listing, inventory management and order processing.Handling e-commerce portal content and plan and add new categories/product.Supporting media team to take professional photos to add new products.Assisting with decisions about promotions such as discounted offers and affordable bulk packages.Ensuring that payment options and promotional tabs are configured correctly.Collaborating with appropriate stakeholders to ensure the rollout of website changes.Inspecting and uploading customers' product reviews. Teaming up with our SEO Specialists to increase the online presence of our website.Analysing sales-related data to predict future sales and concomitant stock requirements.Teaming up with our SEO Specialists to increase the online presence of our website.Analysing sales-related data to predict future sales and concomitant stock requirements.

- Led the management and maintenance of all IT infrastructure within a sports venue, ensuring the smooth operation of technical systems during both events and daily activities. - Directed a team of IT specialists to maintain networks, resolve technical issues, and oversee system performance. - Collaborated with vendors and service providers to implement and manage customized IT solutions. - Ensured data security, integrated broadcasting and media technologies, and provided seamless IT support to event staff and spectators.Responsibilities : -Event Day Operations-IT Infrastructure Management-Vendor and Stakeholder Management- Bidding -Team Leadership

-Administered and maintained network infrastructure (LAN/WAN, routers, switches, and firewalls)-Provided technical support to staff, troubleshooting hardware, software, and connectivity issues.-Managed IT asset inventory, handling procurement and deployment of hardware/software.-Supported the onboarding process by setting up IT systems for new hires (email, permissions, etc.).

-Coordinated and oversaw the planning, execution, and completion of bulk LPG installation projects, ensuring timely delivery and adherence to safety standards.-Managed project timelines, resources, and budgets to meet client requirements and regulatory compliance.-Collaborated with engineering teams, contractors, and suppliers to ensure smooth project execution from design to installation.-Served as the primary point of contact for clients, addressing concerns, providing updates, and ensuring customer satisfaction.-Facilitated inspections, testing, and commissioning of LPG systems to ensure operational readiness and safety.